I Linked Wrong Email to JAMB Portal: Solutions! - SCHOOLCONTENTS.info

I Linked Wrong Email to JAMB Portal: Solutions!

Now that candidates seeking admissions are linking their emails with the JAMB portal, we have been seeing errors of different nature. One of these mistakes is linking the wrong emails.

A candidate called to tell me that there was a mistake in the email linked to the JAMB portal. Instead of [email protected], he mistakenly called [email protected] for the attendant. And the wrong one was linked.

Another called to tell me that he just called an email for them which was linked. But when he tried to create the email, another person already had it (the email wasn't available again).

In short, if you're one of the candidates who linked the wrong email, the problem is that:

  1. You won't be able to log in to the email. Of course, the email didn't belong to you and you don't know the person.
  2. You won't have access to the password that JAMB will send to the email which you will be using to log in to your JAMB portal.
  3. You won't be able to reset your JAMB password, because the email they will send the new password to, is not yours and you can't access it.

So, what is the way out of this problem? What could you do if you mistakenly linked the wrong email to the JAMB portal?

In this post, I will proffer two solutions. At least one of them will help you out and give you opportunities to do all that your JAMB portal is meant to serve you.

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1. Try Getting A New Password Through SMS But With the Wrong Email

This method has really helped several students in the past and to date. However, because JAMB is having problems with several SMS services, this year, this may not be 100% sure. If it works for you, accept my congratulations.

To use the SMS method to get the JAMB password for your portal, you will send an SMS to 55019, using the phone line used to get your JAMB profile code, during the JAMB registration. 

The service charge is the usual #50. After which you will be sent a new password. This is the password you will be using to log in to the JAMB portal but you will keep using that with the email.

This method was equally recommended by JAMB

Here it won't matter if the email was not yours, you would just be writing it to log in to the JAMB portal. You don't have any reason to access the email, just use it to log in to your JAMB portal.

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To get the JAMB portal password, through the SMS, send PASSWORD followed by a space and followed by the wrong lined email.

For example, PASSWORD [email protected] to 55019. Or send an SMS "RESEND PASSWORD" to 55019

You will be debited #50. And an SMS will be sent to you containing a password. The password will look like cand62fb123.

Now, to be logging into your JAMB portal, visit https://efacility.jamb.gov.ng/. On that page, enter the wrong email and the password sent to you through the SMS.

Once logged in, you can now be using the JAMB portal/profile for any of your admission activities - checking and printing your result, uploading the results, checking your CAPS status, accepting the admission, printing of admission letter, etc.

It should enter if JAMB is no longer having problems with the SMS services. However, if that won't solve the problem, you should give in to the next method.

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2. You Will Be Visiting the Nearest CBT Centers For Help Till Admission Ends

I'm sorry if the first method doesn't work for you. If this is your situation you have to take this as a bitter pill but it's necessarily the last way out.

From now on, you will be visiting any available CBT center each time you want to do anything on your JAMB profile.

CBT centers have direct access to your profile whether you lined a correct or wrong email. They can do anything for you with just your JAMB registration number or the profile code.

Visit them with your JAMB registration number or profile code together with an appropriate fee if you want to do any of the following:

  1. checking and printing your JAMB result, 
  2. uploading your O'level/A'level results, 
  3. checking your CAPS status,
  4. accepting the transfer of admission
  5. change of institutions and courses
  6. checking market place for possible unexpected admission 
  7. accepting admission on the JAMB portal, 
  8. printing of the JAMB admission letters, etc.

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  1. Thanks for this sir, I did mine and I got the password
    But what about when registering or when writing post utme which email are we to use and would it be the Cand..... password we would be asked to input or the password of the wrong email

  2. sir pls what about when writing post utme which email and password are we to input having mistakenly linked a wrong email to my jamb profile and I was also able to get the password I mean the (Cand.... Kind) in particular

    1. Your JAMB email and password doesn't have to be what you will use for the post UTME. You can can use any working email for the post UTME registration. Read the post below for clues.


    2. Sir I just uploaded my olevel result on the 6 of September can I be given admission by fuoye

  3. Thanks sir this information was helpful

    1. I made a little mistake in my Gmail address in jamb protal I put 75 instead of 79 how can I fix it

  4. Hello sir do I need to upload my jamb result on lasued portal

  5. Sir which other means can I see my jamb portal password if I gave a wrong email
    I already tried through sms but it is not working
    Pls sir I need it to complete my screening

  6. All glory to God! I appreciate this page, it really worked for me. Immediately!

  7. Sir please help me the number I use to register in 2019 is also what I use to register this year so the email of that same year which was linked was also the email I find in this year register and I don't have any access or remember the password again so today as I was finding means of how to go about it I later see where I write the email password but the email was inactive for 12 months now they just help me active it back but I can't find any message about jamb I was told in the message that due to inactive no message enter for the past 12 months pls sir what should I do help me 😭😭

  8. Sir pls help me how do I be loving into my jamb information because I login to wrong email

  9. Will they be able to check my matric number for me in cbt center

  10. Sir please I entered a wrong email but sure please is it reversible 🙏

  11. Is it only the password that I need from my email cause I linked a wrong email
    What other thing can I get from this email

  12. Sir the first method worked for me

  13. As soon as I saw it, I quickly tried it and it worked
    Thank you sir for providing this solution.


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