Lost JAMB SIM/Line, Reg/Exams/Change Slip? Get it Back! - School Contents

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Lost JAMB SIM/Line, Reg/Exams/Change Slip? Get it Back!

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We have various cases each year JAMB and schools start admissions. Candidates lose their phones and as a result, their SIMs or lines used to register JAMB UTME or DE. Some candidates lost passwords to their JAMB profiles. A few lost their JAMB registration slips, exams slips and sometimes, change of institution/course registration or exams slips or the JAMB results

One of my readers got back to me when he lost some documents. Here was his cry.

Please I lost my phone, SIM, and my file with all the necessary things for JAMB. What am I supposed to do to get all my JAMB information back?

With the look of things, our friend might have lost all his JAMB documents and information. Maybe he lost a folder, wallet, or just damages of any kind.

So, what can you possibly do if you find yourself in any of the messes here?

I'll be answering the candidate's questions here. Let's see if you'll find it useful for yourself too.

1. Lost JAMB Mobile Line or SIM?

In the case of SIM loss, blocking, or deactivation, you are expected to do welcome Back for your line. JAMB strictly requires you to use your line to get OTP for activities on your JAMB profile especially for the changing of institutions/courses.

Hence, you should find the means to retrieve the SIM and get it back online.

UPDATEJAMB offices are now helping candidates that lost their SIMs/Lines to change their JAMB phone numbers. All you need to do is visit the nearest JAMB office, tell them you'd come for a change of phone number. They will affect this. Then, you can use it for whatever reasons you'd done that for. 

In fact, you should be prepared to do other things necessary after the change. If you need to do the change of institutions/courses, you can do it together at their offices.

If you still prefer to do the Welcome back, the right office you need to go to, is the MTN's, Glo's, Airtel's, or 9mobile's.

While visiting, you may need to go with your proof of SIM ownership, national ID card, or any other official ID card.

In case the SIM doesn't belong to you, let the owner help you to retrieve the line. You can't do the retrieval for a SIM that doesn't belong to you.

A candidate calls to ask me if he can use another person's SIM or phone number to get the OTP. Another aspirant thought it will be possible to get it through the email used for JAMB or another email.

As of the time of this post, JAMB has not been sending OTP through another person's phone line or emails - be it yours or another person's. Candidates are strictly required to use the phone numbers used for their JAMB registrations or return to JAMB offices to change that on their portals.

2. Lost JAMB Registration Slip?

After registering JAMB UTME or DE, a slip was given to you as proof for the registration. It contains all your chosen schools and their corresponding courses. This is called the JAMB UTME/DE slip.

If you lose it, you can get it back from the email used for the JAMB registration. Kindly log into the email using your email and its password. In case you forget your email, you can find it on your JAMB exams slip which you can print directly on the JAMB portal or through this link: https://jamb.gov.ng/Efacility.

For the registration slip, inside your email, locate the search box at the top and search using the keyword "JAMB registration or JAM slip". The system should bring the list of messages that contains the term JAMB. Among these should be the one containing the attached UTME or DE registration slip. Open it and download the attached PDF file. That's your registration slip!

3. Lost Change of Institution/Courses Slip

First, you won't need the JAMB change of institution/course slip in most cases. All you should do after changes is to print the JAMB original result. This is the type of result that shows your passport photo and details of how you finally changed the institutions and courses.

Hence, with the original JAMB result, you won't need the change of institutions/courses slip.

However, if you must get the slip, you should consider checking the change of data link within your JAMB profile for this PDF file. If unavailable, it may be temporary. Check back later.

If very urgent, consider visiting your CBT centre or cafe where the change was earlier made for another copy.

4. Lost JAMB Exams Slip?

UTME exams slip is originally meant to enter the venue for your test. You won't need this printout (probably) for the rest of your admission processes. 

For whatever reason, if you must get it, visit the JAMB page for the printing of notification of results and exam slips. Take the right option, enter your JAMB registration, phone number, or email. Then, print.

5. Lost JAMB Result?

A quick reference has already been made on how to get back your lost JAMB result. You can use any of the 4 methods here to check your JAMB result

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63 comments:

  1. Please my sim was deactivated and i don't know what else to do.

    ReplyDelete
  2. Pls I lost my phone and I can't get the OTP Code how do I get it plsss

    ReplyDelete
  3. Hello,
    Thanks for this.

    However, I lost my Sim and everything that came with it, which includes the Sim pack and I have been told in Ariel office that it cannot be retreived.

    Please is there any other available option for me?

    ReplyDelete
  4. I went to glo office and the said the sim cannot be welcome back how will I do sir

    ReplyDelete
    Replies
    1. In this case, there is nothing you can do. You may not be able to do any change of data as a result. I'm sorry.

      Delete
  5. I tied doing welcome back but the sim was showing ermergeny so I took it back to the office and they said the sim is owned by atotal stranger ....wat do I do cause I need the sim for my change of course.... I need another way out please

    ReplyDelete
  6. Please i lost my phone last 2 weeks and now I want to do change of institution and course and also I can't do welcome back, please can I use my email

    ReplyDelete
  7. Please after doing welcome back what do I do.

    ReplyDelete
    Replies
    1. You use your SIM for the purpose you did the welcome back for.

      Delete
  8. I lost my sim card so I went to Airtel office and they checked their system,the man said he met another name there I was confused honestly

    ReplyDelete
  9. i lost my sim and no more retrieving of Sims. I want to make change of institution, what do I do?

    ReplyDelete
    Replies
    1. There is probably nothing you can do unless you're bale to do the welcomeBack.

      Delete
  10. Pls I lost the sim I use in registering for direct entry and right now no sim welcome back is done due to the nin please is there a way I can change my number at the jamb site to be able to get my otp

    ReplyDelete
    Replies
    1. Go to the service provider office. They will do it for you.

      Delete
  11. Pls I did welcome back to my sim and I can't get the otp code on my phone whereas I do receive other messages and calls from the sim what will I do?

    ReplyDelete
    Replies
    1. Try change your SIM into a basic phone. Then, follow the guide in the post above.

      Delete
  12. Pls can i receive my otp via email

    ReplyDelete
  13. Please I lost my phone, SIM, please what am I supposed to do

    ReplyDelete
    Replies
    1. You can visit the nearest JAMB office. Ask them to do change of phone number for you. They will do it.

      Delete
    2. It's free to change the number.

      Delete
  14. Thanks for this, please I lost my registration slip and I can't remember the email address, all I have now i just the number I used for registering, my profile code and my pin.
    Is there any how I can go about getting my registration number and email?

    ReplyDelete
    Replies
    1. Yes, use your phone number to reprint the JAMB exams slip or result as already detailed above.

      Or use this guide πŸ‘‡πŸΏπŸ‘‡πŸΏ

      https://www.schoolcontents.info/2021/01/how-to-retrieve-jamb-registrationexam.html

      You can also login to your JAMB profile to check your JAMB registration number.

      Use this link πŸ‘‡πŸ‘‡

      https://www.schoolcontents.info/2019/09/how-to-log-into-jamb-caps-on-phone.html

      Delete
  15. Please sir, I lost my jamb slip and I need the registration number but I dnt have access to the email I used to open it. Please what can I do?

    ReplyDelete
    Replies
    1. In place of that, you can print the JAMB original result. It will show exactly everything on your registration slip.

      Follow the guide in the post below to print that.πŸ‘‡πŸ‘‡

      https://www.schoolcontents.info/2018/07/jamb-result-jamb-and-school-admission.html


      If you institution on resetting the password of your email, follow the guide in the post below. πŸ‘‡πŸ‘‡

      https://www.schoolcontents.info/2019/04/5-ways-to-get-back-retrieve-or-reset.html

      Delete
  16. Can I do change of number when I can't do the welcome back..... I need to know

    ReplyDelete
    Replies
    1. Yes, you can change number. Follow the guide in the post above.

      Delete
    2. I need help wat can I do the institution I choose almost finished given admission

      Delete
    3. Pls sir wat can I do I lost the SIM card I used for jamb registration before I did change of institution and the problem now is that the school did the change is not showing on my portal is still the same institution I picked during jamb registration pls wat can I do

      Delete
    4. How were able to do change of institution if you had lost your SIM?

      Delete
    5. Pls how can I login to my jamb profile using my number . profile code or even with registration number

      Delete
    6. Follow the guide in the post below.

      https://www.schoolcontents.info/2019/09/how-to-log-into-jamb-caps-on-phone.html

      Delete
  17. Hello, Good Morning. I would like to know if the change of phone number at the jamb office is still on going.

    ReplyDelete
    Replies
    1. They're actually sending OTP to candidates emails for now.

      Delete
  18. Pls help me I lost my sim i want to change my phone number from jamb portal plz how can I do it pls help me

    ReplyDelete
    Replies
    1. JAMB is not changing the number again. Instead, if you visit their office, they will send your OTP o your email manually.

      Delete
  19. Pls sir,I want to find out if it is necessary that my daughter must have a mobile line or a sim card for her jamb registration,Can she use my sim card or that of my husband,she was asked her in her school to bring a mobile phone for her jamb registration because the school is helping her register.Is it proper?

    ReplyDelete
    Replies
    1. she can use you line or your husband's. However, if she must apply for JAMB again, the same line will be needed to get the profile code. And nobody else can use the same line for JAMB reg again.

      Delete
  20. Sir i lost my sim and my profil code what can i do to get it back

    ReplyDelete
  21. Sir, must it be same phone number i used for my nin registration that i will use to generate the profile code.

    I tried using another phone no, i was debited N50 three times but got a message that my phone number have been used on the e-facility

    ReplyDelete
    Replies
    1. You can use another number.

      Try another number again. You can use your parent's number but with your own NIN

      Delete
    2. My sim card got lost, so I use my uncle phone number to get my jamb registration pin. How can I change that my uncle's number to my new number?

      Delete
    3. You can't for now. We will keep you posted if JAMB ever makes that possible.

      Delete
  22. Please can I change my phone number in jamb office

    ReplyDelete
    Replies
    1. Not really. But they can send your OTP to your email at the JAMB office.

      Delete
  23. CAN I USE SOMEONE LINE TO GET PROFILE CODE?

    ReplyDelete
    Replies
    1. Yes. But be sure you will be having access to such a line. Mum's or dad's line can be better.

      Delete
  24. Pls sir I apply for change of course and I lost my sim and I donot have access to my email again

    ReplyDelete
  25. Please the sim i used for my jamb registration has been stolen (& i used it to recieve my profile code, but am done with the registration of jamb, i cant retrieve it.what am i to do? Please?��

    ReplyDelete
  26. Sir I lost my Jamb registration slip. Please sir how can I get it back

    ReplyDelete
  27. Please I lost my sim and I went to the jamb office to change my number, but they told me it's not possible to change my number...what is the way out please....this year jamb there is no email

    ReplyDelete
  28. Sir please the number displayed on my jamb slip is not mine how and can I change it to mine

    ReplyDelete
  29. Sir please I lost my DE registration slip,I've checked my email but it's not there. please is there any way I can get it back?

    ReplyDelete
    Replies
    1. Please, visit the CBT centre you used. They can help.

      Delete

Before you comment, read the post and earlier comments very well. I will NOT reply questions already covered. Don't include your email or phone number in the comments.

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