Lost JAMB SIM/Line, Reg/Exams/Change Slip? Get it Back! - School Contents

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Lost JAMB SIM/Line, Reg/Exams/Change Slip? Get it Back!

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We have various cases each year JAMB and schools start admissions. Candidates lose their phones and as a result, their SIMs or lines used to register JAMB UTME or DE. Some candidates lost passwords to their JAMB profiles. A few lost their JAMB registration slips, exams slips and sometimes, change of institution/course registration or exams slips or the JAMB results

One of my readers got back to me when he lost some documents. Here was his cry.

Please I lost my phone, SIM, and my file with all the necessary things for JAMB. What am I supposed to do to get all my JAMB information back?

With the look of things, our friend might have lost all his JAMB documents and information. Maybe he lost a folder, wallet, or just damages of any kind.

So, what can you possibly do if you find yourself in any of the messes here?

I'll be answering the candidate's questions here. Let's see if you'll find it useful for yourself too.

1. Lost JAMB Mobile Line or SIM?

In the case of SIM loss, blocking, or deactivation, you are expected to do welcome Back for your line. JAMB strictly requires you to use your line to get OTP for activities on your JAMB profile especially for the changing of institutions/courses.

Hence, you should find the means to retrieve the SIM and get it back online.

UPDATEJAMB offices are now helping candidates that lost their SIMs/Lines to change their JAMB phone numbers. All you need to do is visit the nearest JAMB office, tell them you'd come for a change of phone number. They will affect this. Then, you can use it for whatever reasons you'd done that for. 

In fact, you should be prepared to do other things necessary after the change. If you need to do the change of institutions/courses, you can do it together at their offices.

If you still prefer to do the Welcome back, the right office you need to go to, is the MTN's, Glo's, Airtel's, or 9mobile's.

While visiting, you may need to go with your proof of SIM ownership, national ID card, or any other official ID card.

In case the SIM doesn't belong to you, let the owner help you to retrieve the line. You can't do the retrieval for a SIM that doesn't belong to you.

A candidate calls to ask me if he can use another person's SIM or phone number to get the OTP. Another aspirant thought it will be possible to get it through the email used for JAMB or another email.

As of the time of this post, JAMB has not been sending OTP through another person's phone line or emails - be it yours or another person's. Candidates are strictly required to use the phone numbers used for their JAMB registrations or return to JAMB offices to change that on their portals.

2. Lost JAMB Registration Slip?

After registering JAMB UTME or DE, a slip was given to you as proof for the registration. It contains all your chosen schools and their corresponding courses. This is called the JAMB UTME/DE slip.

If you lose it, you can get it back from the email used for the JAMB registration. Kindly log into the email using your email and its password. In case you forget your email, you can find it on your JAMB exams slip which you can print directly on the JAMB portal or through this link: https://jamb.gov.ng/Efacility.

For the registration slip, inside your email, locate the search box at the top and search using the keyword "JAMB registration or JAM slip". The system should bring the list of messages that contains the term JAMB. Among these should be the one containing the attached UTME or DE registration slip. Open it and download the attached PDF file. That's your registration slip!

3. Lost Change of Institution/Courses Slip

First, you won't need the JAMB change of institution/course slip in most cases. All you should do after changes is to print the JAMB original result. This is the type of result that shows your passport photo and details of how you finally changed the institutions and courses.

Hence, with the original JAMB result, you won't need the change of institutions/courses slip.

However, if you must get the slip, you should consider checking the change of data link within your JAMB profile for this PDF file. If unavailable, it may be temporary. Check back later.

If very urgent, consider visiting your CBT centre or cafe where the change was earlier made for another copy.

4. Lost JAMB Exams Slip?

UTME exams slip is originally meant to enter the venue for your test. You won't need this printout (probably) for the rest of your admission processes. 

For whatever reason, if you must get it, visit the JAMB page for the printing of notification of results and exam slips. Take the right option, enter your JAMB registration, phone number, or email. Then, print.

5. Lost JAMB Result?

A quick reference has already been made on how to get back your lost JAMB result. You can use any of the 4 methods here to check your JAMB result

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156 comments:

  1. Please my sim was deactivated and i don't know what else to do.

    ReplyDelete
    Replies
    1. The person that registered the sim is not available, can i just go and change it in jamb office

      Delete
    2. Please can I check my jamb result using my email

      Delete
  2. Pls I lost my phone and I can't get the OTP Code how do I get it plsss

    ReplyDelete
  3. Hello,
    Thanks for this.

    However, I lost my Sim and everything that came with it, which includes the Sim pack and I have been told in Ariel office that it cannot be retreived.

    Please is there any other available option for me?

    ReplyDelete
  4. I went to glo office and the said the sim cannot be welcome back how will I do sir

    ReplyDelete
    Replies
    1. In this case, there is nothing you can do. You may not be able to do any change of data as a result. I'm sorry.

      Delete
  5. I tied doing welcome back but the sim was showing ermergeny so I took it back to the office and they said the sim is owned by atotal stranger ....wat do I do cause I need the sim for my change of course.... I need another way out please

    ReplyDelete
  6. Please i lost my phone last 2 weeks and now I want to do change of institution and course and also I can't do welcome back, please can I use my email

    ReplyDelete
  7. Please after doing welcome back what do I do.

    ReplyDelete
    Replies
    1. You use your SIM for the purpose you did the welcome back for.

      Delete
  8. I lost my sim card so I went to Airtel office and they checked their system,the man said he met another name there I was confused honestly

    ReplyDelete
  9. i lost my sim and no more retrieving of Sims. I want to make change of institution, what do I do?

    ReplyDelete
    Replies
    1. There is probably nothing you can do unless you're bale to do the welcomeBack.

      Delete
  10. Pls I lost the sim I use in registering for direct entry and right now no sim welcome back is done due to the nin please is there a way I can change my number at the jamb site to be able to get my otp

    ReplyDelete
    Replies
    1. Go to the service provider office. They will do it for you.

      Delete
  11. Pls I did welcome back to my sim and I can't get the otp code on my phone whereas I do receive other messages and calls from the sim what will I do?

    ReplyDelete
    Replies
    1. Try change your SIM into a basic phone. Then, follow the guide in the post above.

      Delete
  12. Pls can i receive my otp via email

    ReplyDelete
  13. Please I lost my phone, SIM, please what am I supposed to do

    ReplyDelete
    Replies
    1. You can visit the nearest JAMB office. Ask them to do change of phone number for you. They will do it.

      Delete
    2. It's free to change the number.

      Delete
  14. Thanks for this, please I lost my registration slip and I can't remember the email address, all I have now i just the number I used for registering, my profile code and my pin.
    Is there any how I can go about getting my registration number and email?

    ReplyDelete
    Replies
    1. Yes, use your phone number to reprint the JAMB exams slip or result as already detailed above.

      Or use this guide πŸ‘‡πŸΏπŸ‘‡πŸΏ

      https://www.schoolcontents.info/2021/01/how-to-retrieve-jamb-registrationexam.html

      You can also login to your JAMB profile to check your JAMB registration number.

      Use this link πŸ‘‡πŸ‘‡

      https://www.schoolcontents.info/2019/09/how-to-log-into-jamb-caps-on-phone.html

      Delete
  15. Please sir, I lost my jamb slip and I need the registration number but I dnt have access to the email I used to open it. Please what can I do?

    ReplyDelete
    Replies
    1. In place of that, you can print the JAMB original result. It will show exactly everything on your registration slip.

      Follow the guide in the post below to print that.πŸ‘‡πŸ‘‡

      https://www.schoolcontents.info/2018/07/jamb-result-jamb-and-school-admission.html


      If you institution on resetting the password of your email, follow the guide in the post below. πŸ‘‡πŸ‘‡

      https://www.schoolcontents.info/2019/04/5-ways-to-get-back-retrieve-or-reset.html

      Delete
  16. Can I do change of number when I can't do the welcome back..... I need to know

    ReplyDelete
    Replies
    1. Yes, you can change number. Follow the guide in the post above.

      Delete
    2. I need help wat can I do the institution I choose almost finished given admission

      Delete
    3. Pls sir wat can I do I lost the SIM card I used for jamb registration before I did change of institution and the problem now is that the school did the change is not showing on my portal is still the same institution I picked during jamb registration pls wat can I do

      Delete
    4. How were able to do change of institution if you had lost your SIM?

      Delete
    5. Pls how can I login to my jamb profile using my number . profile code or even with registration number

      Delete
    6. Follow the guide in the post below.

      https://www.schoolcontents.info/2019/09/how-to-log-into-jamb-caps-on-phone.html

      Delete
  17. Hello, Good Morning. I would like to know if the change of phone number at the jamb office is still on going.

    ReplyDelete
    Replies
    1. They're actually sending OTP to candidates emails for now.

      Delete
  18. Pls help me I lost my sim i want to change my phone number from jamb portal plz how can I do it pls help me

    ReplyDelete
    Replies
    1. JAMB is not changing the number again. Instead, if you visit their office, they will send your OTP o your email manually.

      Delete
  19. Pls sir,I want to find out if it is necessary that my daughter must have a mobile line or a sim card for her jamb registration,Can she use my sim card or that of my husband,she was asked her in her school to bring a mobile phone for her jamb registration because the school is helping her register.Is it proper?

    ReplyDelete
    Replies
    1. she can use you line or your husband's. However, if she must apply for JAMB again, the same line will be needed to get the profile code. And nobody else can use the same line for JAMB reg again.

      Delete
  20. Sir i lost my sim and my profil code what can i do to get it back

    ReplyDelete
  21. Sir, must it be same phone number i used for my nin registration that i will use to generate the profile code.

    I tried using another phone no, i was debited N50 three times but got a message that my phone number have been used on the e-facility

    ReplyDelete
    Replies
    1. You can use another number.

      Try another number again. You can use your parent's number but with your own NIN

      Delete
    2. My sim card got lost, so I use my uncle phone number to get my jamb registration pin. How can I change that my uncle's number to my new number?

      Delete
    3. You can't for now. We will keep you posted if JAMB ever makes that possible.

      Delete
  22. Please can I change my phone number in jamb office

    ReplyDelete
    Replies
    1. Not really. But they can send your OTP to your email at the JAMB office.

      Delete
  23. CAN I USE SOMEONE LINE TO GET PROFILE CODE?

    ReplyDelete
    Replies
    1. Yes. But be sure you will be having access to such a line. Mum's or dad's line can be better.

      Delete
  24. Pls sir I apply for change of course and I lost my sim and I donot have access to my email again

    ReplyDelete
  25. Please the sim i used for my jamb registration has been stolen (& i used it to recieve my profile code, but am done with the registration of jamb, i cant retrieve it.what am i to do? Please?��

    ReplyDelete
  26. Sir I lost my Jamb registration slip. Please sir how can I get it back

    ReplyDelete
  27. Please I lost my sim and I went to the jamb office to change my number, but they told me it's not possible to change my number...what is the way out please....this year jamb there is no email

    ReplyDelete
  28. Sir please the number displayed on my jamb slip is not mine how and can I change it to mine

    ReplyDelete
  29. Sir please I lost my DE registration slip,I've checked my email but it's not there. please is there any way I can get it back?

    ReplyDelete
    Replies
    1. Please, visit the CBT centre you used. They can help.

      Delete
  30. I want to print my jamb slip for 2020 bt it is showing invalid email,nd if I put number it's showing another email

    ReplyDelete
  31. Sir pls can I change my DE entry number

    ReplyDelete
  32. Pls sir, can I change the phone number on my DE registration because it has been used by my sister some years back and I don't know before I use it.

    ReplyDelete
  33. Hello sir, I hv problem with my jamb email address bcous the sim I used to register jamb has got missing and when I login my email address on email, it will show 《no account found on email》.
    Later on, I went further to open a new email address using the same name dat I register jamb with it but different phone number.
    Pls sir am I on the right track.
    Thank u and a have nice day.

    ReplyDelete
    Replies
    1. I don't think so. You need the email used for the JAMB to do anything regards the JAMB.

      Delete
  34. I misplaced my sim recently for last year's jamb ,I tried doing welcome back but the capturing for the sim is not my picture, it's my friend's pic,is it possible to change my number

    ReplyDelete
  35. Will jamb office change the number for me.... If I ask for it and will I continue to see all the necessary messages sent to me through the list sim. In addition will the new number fetch me the necessary things when I process it sir..??

    ReplyDelete
  36. Can I change number in jamb before creating jamb portal?

    ReplyDelete
  37. Pls sir I lost my phone so both my sim card and phone number is gone so how do I login into my jamb profile sir

    ReplyDelete
    Replies
    1. Use the guide in the post below.

      https://www.schoolcontents.info/2021/10/how-to-link-email-to-jamb-profile-to.html

      Delete
  38. Can the change of number only be done in jamb office

    ReplyDelete
  39. My reG I can't remember my reg number pls how can I get I back using my number

    ReplyDelete
    Replies
    1. Use the guide in the post above or the one below.

      https://www.schoolcontents.info/2021/01/how-to-retrieve-jamb-registrationexam.html

      Delete
  40. Please sir, I have printed out my jamb letter but have not printed out my jamb slip, but The issue here is that I lost the email and phone number used in printing out the admission letter.......
    Please what can I do to be able to print my original Jamb slip???

    ReplyDelete
    Replies
    1. You don't need slip again if you're already offered admission and you have the JAMB letter.

      Delete
  41. Please sir I lost my email and my phone . Please sir what can I do

    ReplyDelete
    Replies
    1. Retrieve your email. Do welcome back for the line.

      Delete
  42. I've written jamb and have seen my screening point, all what I'm waiting for is my admission by God's grace. Dis sunday that jux passed, i and other passengers were rubbed, and they managed to collect my phone n that's were i have my jamb number in. Please sir, my question is; without my jamb phone number, can i still be able to gain admission?
    I know all my kofa logins, including my jamb log in. But will i still be able to gain admission without my phone number?
    Because i tried retrieving it, but i know it won't be possible, cux the person that registered the sim for me 4 years ago is now late. So there's no hope for me retrieving it. I need answers please

    ReplyDelete
    Replies
    1. sorry about the situation.

      You don't have nay problem with phone number and admission. You don't need phone to gain admission.

      With all your login details available for both kofa and JAMB profile, don't worry yourself about the SIM again.

      Delete
    2. Thank you very much sir. This is a great relief

      Delete
  43. Sir I lost the number I used for NIN registration can I use another sim for Jamb

    ReplyDelete
    Replies
    1. Yes, you can. It's your NIN that matters, not the number used to register the national ID card.

      Delete
  44. Hello
    My younger sis bought a new sim today and sent her nin to 55019 only to get a reply that the sim has been used by another candidate. Please would it be possible for her to use my sim not linked to my nin for her to generate the code?

    ReplyDelete
    Replies
    1. Yes, she can use your own number if it has not been used before. But she will send her own NIN.

      Delete
  45. Pls my sister used a friend phone number to register last year, she wants to generate her profile code this year but it saying that the nin has already been registered with the number she used last year nd that line is not working anymore

    ReplyDelete
    Replies
    1. She can get the profile back through any of the methods discussed in the post below.

      https://www.schoolcontents.info/2018/09/2-quick-methods-to-retrieveget-back.html

      Delete
    2. Is how can I get my jamb reg with my phone number because I can't member my jamb reg anymore please please please please

      Delete
    3. Try any of the 5 methods in the post below.

      https://www.schoolcontents.info/2021/01/how-to-retrieve-jamb-registrationexam.html

      Delete
  46. Good afternoon sir
    I did jamb 2018
    I paid for change of course to be able to print my admission letter but unfortunately after payment i was told “There is no Registration done with the email address for the lastest year”
    The man at the cybercafe said i need the email on my jamb slip but i lost my jamb slip
    How can i reprint my jamb slip DE 2018

    ReplyDelete
    Replies
    1. Check inside the email you used for the registration. A copy of that slip should be inside your email.

      Delete
  47. Please sir do I need my email or phone number to change my JAMB to direct entry??

    ReplyDelete
    Replies
    1. No. However, if they ask for that at JAMB office, you should be ready to provide them.

      Delete
  48. I need urgent help !!!
    My sim used last year is faulty
    And I need to get my previous profile code
    Another problem, I didn't link my email with jamb last year because I have no idea then
    And I couldn't retrieve my 9mobile sim

    What to do ? 😩😭😭

    ReplyDelete
    Replies
    1. You can still link last year JAMB now. Got to a CBT center to do that. After doing that, login to you profile and you will see the profile code at top of your dashboard. Use it to buy this year JAMB form too.

      Delete
  49. Sir I registered for jamb last year so my number I used for d profile code get lost and I can't retrieve it because the name on it is not mine so now I tried using another number but I was send that the nin I use for the new number is been by that of former number that got lost what am I to do sir

    ReplyDelete
    Replies
    1. You will use the same profile code used last year for this year form too. To get that profile code, use any of the methods discussed in the post below.

      https://www.schoolcontents.info/2018/09/2-quick-methods-to-retrieveget-back.html

      Delete
  50. Good Morning Sir,
    Can I use a different number to open JAMB E-Facility, when I tried using my line all I get is invalid GSM number

    ReplyDelete
    Replies
    1. Thanks
      No offense
      Won't it affect anything?

      Delete
    2. Please sir I lost my sim how can check my results the portal link is not yet out

      Delete
    3. You wait till the portal link is out

      Delete
  51. I lost my phone and sim last year and I registered Jamb with it , and this year I used the same profile code to register again, i wrote my new number in the form but they still print it out with my lost number, now I'm worried about how I will be receiving massages now please sir what will I do

    ReplyDelete
    Replies
    1. You will check your result through the JAMB portal when results are loaded online.

      Delete
  52. Good sir
    I lost my sim and it's me that did the register and the person is not available for now...
    Sir can I do change of phone number

    ReplyDelete
    Replies
    1. You can't change number. Get back to the person or use one of the methods in the post below to get back your profile code.

      https://www.schoolcontents.info/2018/09/2-quick-methods-to-retrieveget-back.html

      Delete
  53. Pls can I use the profile I create for de to do jamb registration

    ReplyDelete
    Replies
    1. To do JAMB registration send your NIN to 55019 to get the correct profile code. For example, send NIN followed by a space and follow by your NIN to 55019 e.g NIN 67819262519

      Delete
  54. Pls my younger sister dim got blocked ND her phone btoo is bad ND her jamb profile code was sent to dat number ND the number wasn't registered by her how will she go about it?

    ReplyDelete
    Replies
    1. She can try other methods shared in the post below.

      https://www.schoolcontents.info/2018/09/2-quick-methods-to-retrieveget-back.html

      Delete
  55. Sir pls I misplaced my sim and don't remember d email i used last year I don't have any info concerning last year jamb how do I get my profile code again

    ReplyDelete
    Replies
    1. I have shared all methods I know can help you in the post below.

      https://www.schoolcontents.info/2018/09/2-quick-methods-to-retrieveget-back.html

      Delete
  56. Sir I lost my phone last year,so I used my friend's number to register for jamb,and this year I tried using my phone but I was asked to use that same number which I did, I'm done with my thumb printing but I want to change the number to my own number and also add an email to my jamb,pls sir how can I do it I'm worried that,this my affect me later

    ReplyDelete
    Replies
    1. Solutions to this already in the post. Read and understand.

      Delete
  57. Sir I lost my sim and it's not registered by me
    Sir instead of me using the number can't I connect my Gmail to it

    ReplyDelete
    Replies
    1. If you can link your email to the JAMB profile in order to access your JAMB portal, you should see the profile code on the dashboard.

      Delete
  58. I 4got my password nd I've clicked 4got password buh d issue is dat my password have been changed buh I didn't receive any message on my mail nd their is no mistake in d mail. It's not in spam also nd I've tried it multiple times.

    ReplyDelete
    Replies
    1. Ok. You should try using the SMS method. One should work. Text PASSWORD followed by your linked email to 55019 e.g PASSWORD [email protected]

      Delete
  59. Good evening sir
    Please I lost my jamb slip,and my email was not included during registration,is there any other way to retrieve it.

    ReplyDelete
  60. Please the number I found in my jamb personal details is not my number.
    Please what should I do?

    ReplyDelete
    Replies
    1. It is the number you used to get your profile code.

      Delete
  61. Hello Sir
    I lost my sim, should I visit jamb office for a change of my phone number.
    And do I have to present a new sim of possibly they will change the number for me

    ReplyDelete
    Replies
    1. Yes, you should give it a trial if you can't do the welcome back for the SIM

      Delete
  62. I lost my jamb slip and I didn’t use my email during registration

    ReplyDelete
    Replies
    1. Use your phone number. If that doesn't work, go back to the CBT center you used to get the JAMB registration slip back. You can also request the application number through the link below.

      https://support.jamb.gov.ng/candidate-support/create-general-ticket

      Delete
  63. I want to change my LG area

    ReplyDelete
    Replies
    1. To correct your LAG on the JAMB registration, after the release of the JAMB results, proceed to the nearest JAMB office to correct it

      Delete
  64. Sir I lost my sim.used in registering jamb and now I can't see my result,what should I do

    ReplyDelete
    Replies
    1. You wait till the results are loaded online so you can use the method 2 in the post below.

      https://www.schoolcontents.info/2019/04/check-jamb-results-online-using-jamb.html

      Delete
  65. Airtel Sim I used to register for jamb m using it to check my results but m not getting feedback

    ReplyDelete
    Replies
    1. Maybe your result is not out yet. Try later or put the SIM into another phone and retry

      Delete
  66. I lose my sim , I don't no how I can welcome back my sim because I m not do the register the sim

    ReplyDelete
    Replies
    1. You may not need the SIM for admission again as long as you can log in to your JAMB portal.

      Delete
  67. Sir I remember my jamb profile code for last year but I have lost the sim, can I register for jamb with same profile code and existing phone number for another year.

    ReplyDelete
    Replies
    1. Sure. Keep the code safe. You will need it for another form.

      Delete
  68. Sir please do I have hope that jamb will definitely upload 2022 UTME result on their website because I was robbed and I lost my phone number (sim card)😭

    ReplyDelete
  69. I have already created my jamb profile account but I don't know how to link my details (UTME Reg. Number and others). Sir please how can I link those details to be able to access my activities in the account

    ReplyDelete
    Replies
    1. Follow the guide in the post below.

      https://www.schoolcontents.info/2021/10/how-to-link-email-to-jamb-profile-to.html

      Delete
  70. I lost the number I use to register my jamb and the contract is not my how can I check my results without the sms

    ReplyDelete
    Replies
    1. You will wait until JAMB unloads the results online. Then, you can use the method 2 in the post below.

      https://www.schoolcontents.info/2019/04/check-jamb-results-online-using-jamb.html

      Delete
  71. Sir I lost my jb phone number, but I can still login to my portal, please sir I really need to check my result, if i go to jamb office hope they can help me check my result?

    ReplyDelete
    Replies
    1. JAMB office won't be able to check your results until they load it online. So, wait till all results are uploaded online.

      Delete

Before you comment, read the post and earlier comments very well. I will NOT reply questions already covered. Don't include your email or phone number in the comments.