Solutions to Complaints on Profile Code/SMS to 55019 (Official) - SCHOOLCONTENTS.info

Solutions to Complaints on Profile Code/SMS to 55019 (Official)

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Candidates have been facing a series of issues since the adoption of NIN (from candidates' National ID cards) for the JAMB UTME/DE and regularization registrations.


Candidates had been subjected to a series of headaches due to technical issues, candidate-own mistakes, service provider errors, NIMC-based issues, etc.


Below are similar and previously reported issues by candidates and suggested workarounds.

1. NIN SMS Sent to 55019 But No Reply

This kind of error may be due to SIM and SMS service center number mixup. It's possible that you'd mistakenly tampered with your line SMS service number, right on your phone.


The quickest way to get around this problem of sending NIN to 55019 without a reply received is to remove your SIM from the phone and insert it into another phone. 


Now, resend the message and wait a few hours for the response.


Another way to navigate this problem is to see if you've not activated Do-not-disturb (DND) on your phone. If done, you can't get reply form JAMB. How do you do that?

To check DND status, Text STATUS to 2442. To opt out of the service, SMS the word "ALLOW" to the short code 2442. 


READCan I Register JAMB UTME/DE at a Café or Myself?

2. NIN to 55019 Was Not Sent Even though I Sent

Sometimes, when candidates send messages, their phones return the message "not sent".


This is a phone-based issue. 


To resolve this, candidates should follow the same guide (1) above.


RecommendedWhich Network Is Better For JAMB Code? MTN, Glo, 9Mobile, Airtel?

3. Phone Number Used Already by Another Candidate Error

A few candidates had reported that they sent the messages but got this error "this gsm number has already been used by another candidate on e-facility".


This is a plain explanation that the number (SIM/line) you're using had once been used to get a different profile code. 


It's possible you're the one that used it before or someone else. We don't need to argue now. Let's just find the way out.


Here, my suggestion is for you to use another line to get your profile code. Make sure the new line belongs to you as well. Don't just borrow a line. You can use another person's line though. However, make sure the line has not been used for JAMB or will not be used for JAMB again.


Recommended:

  1. JAMB: Can I Use Phone Number Different from National ID Card's?
  2. Can I Use the NIN of Another Person for JAMB Registration?

4. Insufficient Balance Error

This error is kind of obvious for candidates to understand.


In order to get your JAMB profile code and before sending NIN to 55019, you must make sure you have at least #50 on your line/SIM (credit).


The service provider/telecommunication provider will, of course, debit you #50 in order to send your profile code.


Where that money is not available on your line, you'll be greeted with the "insufficient balance".


Kindly load and make sure you're not trying the service with BONUS credit. Service providers don't charge BONUS rather they want main credit (balance).


Recommended4 Working Methods To Generate JAMB Profile Code

5. Invalid Character Found Errors

This error is likely to happen if you add other things together with your NIN or you don't follow the instructions rightly.


To get the profile code, you're to send your NIN followed by your 11-digit NIN to 55019 e.g. NIN 98543210891


In this case, it has been observed that some candidates usually add full stops (.), colon (:) Dash (-), etc.


RecommendedJAMB Profile Code: Why "NIN Must Be Numbers Only"?


It has also been observed that some candidates are still sending their FULL NAMES to 55019 or together with the NIN. 


In recent years, the method was to send full names to 55019. This is no longer used.


Don't add anything. And don't put space after the last number. Just NIN (one space) 11-digit e.g. NIN 97804321678


RecommendedTo Get Profile Code, SMS Failed (Not Sent!): Solutions!

6. Record Not Found for the NIN

A few students had received this complaint immediately after requesting the profile codes.


To solve this issue, first, check if the number (NIN) you sent was correct. If anything was omitted, correct that. If you put space anywhere after the NIN, remove that.


Then, retry.


If the issue persists, give it a few days and retry. If the same, send this message to NIMC/JAMB support email.


READ: Can I Use the NIN of Another Person for JAMB Registration?

7. Date of Birth Invalid Error

You're likely to receive this error relating to your date of birth while requesting the profile code.


This shows that something is wrong with the date of birth submitted for the National ID card. More likely, you're not up to 16 years.


JAMB may not be able to fetch the data of candidates less than 16 as that is the required minimum age for admission now.


To solve this issue, you can go back to NIMC to edit your date of birth to be suitable for the exam and admission. This may cost you around #15,000. 


After the correction, wait for them to give you the updated slip for the correction. It's after this you can send the message again.

8. Surname/First Name Missing in Your NIN Details Errors

This is similar to the "first name does not match your NIN details" error.


This is a NIN-based issue. JAMB system is unable to see a correct arrangement of names or the NAME on the NIN is invalid.


To resolve this issue, kindly wait for a few days and retry. NIMC and JAMB should be updating things as time goes on to allow candidates with issues to get through.


If the error persists, visit the nearest NIMC and show them this error. They should be able to spot what is wrong with your National ID Card registration.

9. Your NIN Passport Obtained is not Valid

This is also a NIN-based issue. Similarly, some candidates got the "passport missing in the construction" error.


The system could not see your passport clearly or no passport available in the first place.


It's possible this is a temporary issue. Give it a few days before trying again. Updates must have been done to resolve things from NIMC.


If the same happens after a few days, visit the next NIMC and report this issue. They should be able to help.

10. No record found for NIN Contact NIMC

Another NIN-based issue.


Candidates' information was not found while the system was trying to fetch your details. It's possible the registration was recent and a few things needed to be done (by NIMC) before being fully updated.


Here, there may be the need to wait a few days too.


If the same, visit the nearest NIMC center to complain or send a message to their email following the guide here.

11. NIN Failed NIMC Verification Error

When applicants see this error, it may due to a few reasons. 


The problem may be that the SIM that doesn't belong to you, your data on the NIMC database has issues, etc.


To get over this, kindly change the line to another. And you can still use a line belonging to your parents but not the one you used that complained.


If it persists, visit the nearest NIMC office to lodge the complaint. They are working to resolve several JAMB candidates' issues lately.

12. Your Profile Code Has Been Used by Another Number

This is the complaint you will receive if you have been using different lines to receive the profile code.


A few students had tried two or more lines without the profile code sent to them. So when they tried a new line they got the message "Your Profile Code has been used by number 0807618792X" messages.


What happened here was that the quoted line had already been accepted for the profile code. It was the network that didn't let you receive it through the line.


To solve this issue, go back to the line and use it to text RESEND to 55019.


This time, the telecom service will reprocess the profile code and send it. 


Please try mostly at night or early in the morning.

13. Unable to charge your line at the moment. [err:net]

This is a temporary network issue by your service provider e.g. MTN, Glo, Airtel, (mobile. You will need to give it enough time before trying again. 


First, give it about 4 hours before trying again. Before you retry switch off your phone and on it again. You can now retry.


You can also wait till night or early in the morning before trying.

14. Connection error. ( timeout)

This error will show up if your network provider's service is not ok at the moment of trying to get the profile code. 


To resolve, this issue, restart your phone before retrying. If that won't help, try sending the SMS late at night or early in the morning. If that won't help, get another SIM or another network and use that.

JAMB and NIMC Announced Emails and Platform To Lodge Complaints

Whereas, NIMC and JAMB have released the email so candidates can send complaints about their issues.


If you've tried everything, as detailed in this post or anything else, without success, you can send a short complaint message to:


  1. [email protected] (For NIN-related issues, send your Full Name and NIN to this email. Then, wait a few hours before trying again)
  2. https://www.jamb.gov.ng/support (For any other issues related to the registration, send your complaint through this link).

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300 comments:

  1. Sir I tried and went back to check my date of birth cus jamb kept sending to me invalid date of birth
    What should I do

    ReplyDelete
    Replies
    1. Maybe, you're not up to 16 years of age. If you are, visit the nearest NIMC to lodge complaint that JAMB was saying the date of birth on your NIN is invalid

      Delete
    2. Sir I used my sim card to register for jamb last year 2021 and I still use the same sim card to register for jamb this year2022 .now my question is am I going to be given the same profile code I used for 2021 cos have been trying to o recover my 2021 profile code in order to link my Gmail account to my jamb but all effort prove abortive ,please sir I really need your enlightenment on this

      Delete
    3. To get a profile code bac, a candidate must use the same phone number used in the last year. There are other methods to get the profile code back, if you've lost the SIM used before. Check the post below for other methods apart from the SMS method.

      https://www.schoolcontents.info/2018/09/2-quick-methods-to-retrieveget-back.html

      Delete
  2. I already got my profile code but I can't get my e-pin it says validation failed
    Please what is the solution sir

    ReplyDelete
    Replies
    1. Don't buy the PIN yourself. Use a CBT centre.

      Delete
  3. Mine is saying your passport is not valid

    ReplyDelete
    Replies
    1. This is already covered in the post. Read please.

      Delete
  4. Replies
    1. You will see it if you have done things correctly.

      Read details through the link below.

      https://www.schoolcontents.info/2021/04/how-long-does-it-take-to-get-jamb.html

      Delete
  5. Mine is saying code is incorrect sir

    ReplyDelete
    Replies
    1. Please type like this NIN (space) 18692085757 before sending to 55019. Don't use full stop or any symbols. For example, NIN 47810923781

      Delete
  6. Passport obtained from nin is not valid please help a brother

    ReplyDelete
    Replies
    1. Please visit the NIM centre around you to complain.

      Delete
  7. Keeps saying you must provide 11 digit nin

    ReplyDelete
    Replies
    1. You must be mistaken in the SMS you're sending.

      Send like this. NIN (a space) then your NIN e.g NIN 89012345671

      Don't use comma, full stop or colon or any other signs.

      Delete
  8. I've been trying to get my profile code,it was saying No record found for NIN, check NIN or contact NIMC before ...but now it saying Surname and/or First Name is Missing from your NIMC Details...
    Pls what can I do?

    ReplyDelete
    Replies
    1. Complain at any NIM office around you.

      Delete
    2. Have made complain several times,I was told it's service

      Delete
  9. I mistakenly delete my profile code and have been trying to get it back and I was unable to get it what should I do?

    ReplyDelete
    Replies
    1. Text RESEND to 55019 using the same line you used to get it before.

      Delete
  10. I registered for utme last year, am trying to get my Pin this year with my profile code of last year. When I try to purchase with quickteller it keeps saying Profile code error?

    ReplyDelete
    Replies
    1. First, reactivate the profile code for this year by sending NIN followed by your NIN to 55019 e.g NIN 3981792071291

      After that, the same profile code should be sent to you. This should be ready for this year PIN.

      Delete
  11. Please I tried severally with my mtn line I didn't receive the code ,I used airtel and was told that the nin number has been registered with the mtn number I tried it with first, but I didn't receive any code in that line, have sent resend yet no response , have used different mtn lines no response, not even one response from 55019,the message will just send and that's it, plz help thanks.

    ReplyDelete
    Replies
    1. Ok.

      Now, on the MTN line, type RESEND and send it to 55019.

      It should work. And make sure you send at night or early in the morning. That period should be less congested.

      Delete
    2. Sir, I've got the same issue, but I've sent "RESEND" to 55019

      Delete
  12. Good evening sir
    Have been sending my nin to 55019 for past weeks it says invalid passport so I went to nimc office and I got some help so they asked me to try it this night or tomorrow so I tried it now it says Unable to process your request at the moment. Try again Later. [nimc:net.err]

    ReplyDelete
    Replies
    1. It's network. Try at night or early in the morning.

      Delete
  13. Mine is the same @konfidex pls help today is the closing date of pin vending

    ReplyDelete
  14. When I sent my nin to 55019 the respond was "Connection error with NIMC. [nimc:nvs]" please what can I do

    ReplyDelete
    Replies
    1. It's been generally delayed for the past few days. Pls be patient and try again later.

      Delete
  15. When I sent my nin to 55019 the respond was "Connection error with NIMC. [nimc:nvs]" please what can I do

    ReplyDelete
    Replies
    1. For now, nobody is receiving the profile code. JAMB is working on the issue. kindly wait a while before trying again.

      Delete
  16. My panic is the holiday and the closing date of the registration, I hope jamb would extend the closing date,the profile code is what is delaying, we need help please.

    ReplyDelete
  17. Help a brother pls I was trying to get my profile code with a new sim card but no any response of #50 has been deducted talk less of getting the profile code

    ReplyDelete
  18. Sir, I tried to get my profile code but it was sent to me that my nin has been registered with another mobile number

    ReplyDelete
    Replies
    1. Maybe you tried two lines during the generation of the profile code.

      Delete
  19. Can I send my nin number to two or more sim to get my profile code

    ReplyDelete
    Replies
    1. No. Only one sim will be accepted. If one didn't work, you could try the other.

      Delete
  20. Can I link my nin to my parent no

    ReplyDelete
    Replies
    1. Sir anytime I try to generate the profile code this is the reply."Unable to process your request at the moment. Try again Later. [nimc:net.err]"

      Delete
    2. Sir this is the response I always get "Unable to process your request at the moment. Try again Later. [nimc:net.err]"

      Delete
    3. That's network. Try at night or early in the morning.

      Delete
  21. Sir I have 2 sim registered with my nin and after sending the mtn one it keeps replying that no record found for nin and after using my airtel sim NO reply

    ReplyDelete
  22. Good day sir can I use my former profile code

    ReplyDelete
    Replies
    1. No. And if you must use it, you have to firstly send NIN (space) your NIN to 55019 on the same line used last year. That will reactivate the code for this year.

      Delete
  23. Good day Sir, please I changed my surname on NIN & went ahead to generate a profile code not being aware that the effect wasn't yet made on the system/server and the profile code generated bears Williams John ugo but the correct name on the NIN now is Innoson John ugo...please what should I do

    ReplyDelete
    Replies
    1. If the correction was well done, you can wait till time to reprint slip for the exams, the name must have been updated.

      Delete
  24. Hello sir ,please I have been trying to generate a profile code with my new number but to no avail ,after much findings I found out that there was a mistake in the spelling of my name I.e they typed Amabelle instead of Annabelle ,I decide using the sim for last year utme and they replied that the Gsm number has been used by another candidate on e-facilty ....pls what can I do

    ReplyDelete
    Replies
    1. Read the post below.

      https://www.schoolcontents.info/2021/05/errors-in-my-nin-can-i-register-jamb.html

      Delete
  25. Hello all, the struggle is real!!!
    Have been trying to no avail to help generate my younger sister's profile code, we'd almost lost all hope until when in the midnight i generated it at last, like a dream!!!

    Dnt give up, keep doing it especially in the midnight!

    Send RESEND if necessary, God help you!!!

    ReplyDelete
  26. Thanks GOD and thank you MR TOLANI!!

    ReplyDelete
    Replies
    1. You're welcome. Share the goods news with others.

      Delete
  27. Sir anytime I send my NIN (NIN 00011111111) they always say that I must send 11 digit which I have already sent

    ReplyDelete
    Replies
    1. Make sure you don't put comma, dash, colon etc. and don't put any space after the last number

      Delete
    2. Sir I made sure I didn't

      Delete
    3. send me direct message at [email protected]

      Make sure you snap or screenshot the message you sent last and the reply.

      Delete
  28. i sent my NIN to the code but the response that I got was that my NIn has been registered to the Sim but no code was sent to me

    ReplyDelete
    Replies
    1. On the SIM they mentioned, text RESEND to 55019 on it.

      Delete
  29. Mine keep saying unable to process your request at the moment try again later.

    ReplyDelete
  30. Pls sir this what there saying for mine This GSM Number has already been used by Another Candidate on e-Facility

    ReplyDelete
  31. Please I haven’t gotten my profile code,it keeps saying no record found ,I went back to the centre ,they said it’s supposed to shows ,please do you have a suggestion for me

    ReplyDelete
  32. Good morning sir I have been trying to send a complain to the email for jamb profile code issue and it is not going through, when I tried to get my profile code it says nin is invalid please sir what should I do

    ReplyDelete
  33. No record found. Send email with NIN and Name to [email protected]. Then try again in 4 hours.

    ReplyDelete
    Replies
    1. I have done this many times it's not working

      Delete
  34. I've been trying the NIN stuff since a week now and it keeps telling me "NO RECORD FOUND"...
    please what can I do to this sir

    ReplyDelete
  35. After sending my NIN number to 55019 then this was the reply
    Your NIN (9.......23) has already been registered with GSM Number (0814......9)

    ReplyDelete
  36. After sending my NIN number to 55019 the reply given to me is (No record found) have been trying this for the past 3 weeks now but it's the same sir.
    What can I do to get my profile code on time before jamb registration close.
    I will be happy to hear back from you soon.

    ReplyDelete
  37. Pls sir my Sim is Replying
    Your message couldn't be processed at this time, please try again later
    Up to 3times now
    Pls what can I do

    ReplyDelete
  38. Amadoma Assumpta6 June 2021 at 16:14

    Good afternoon sir please I need your help, my NIN was bearing Emerenini Assumpta Nnenna , the surname there is my fathers name, but now am married and am answering my husbands name which is Amadoma Assumpta Nnenna, now I generated my profile code which was bearing Emerenini Assumpta Nnenna and that is not the name I want to use for jamb, I have gone to nimc to update my new name, and I have gone to mtn office to do re registration so that that my gsm number will be registered with Amadoma thinking that when I finish with all this process and request for another profile code, that it will come as Amadoma Assumpta Nnenna, but the keep on resend the profile code in the name of Emerenini Assumpta Nnenna, now I done no what to do, this issue stopped me from buying my E pin and now I have gotten a bank draft in favour of jamb, but am confused on what to do about the name

    ReplyDelete
  39. Pls sir I sent my email to 55019 but it is writing bad server address. what can I do sir

    ReplyDelete
  40. Sir pls I need your help,the sim I use to register my NIN has lost with my phone so I got a new phone with new sim den I link my nin with it after linking and I send it to 55019 it said your Nin has been register with your previous GSM number and I don't know what to do😭😭💔💔💔pls hlp me

    ReplyDelete
    Replies
    1. Sorry. You will just use the profile code used last year for this year. It's the same profile code they will send to you. Read the post below for better understanding.

      https://www.schoolcontents.info/2019/01/using-last-year-jamb-profile-code-is-it.html

      Delete
  41. Can I use the phone number and Email I used to register Jamb last year to register for this year... Because I tried to Link my NIN on the new sim card i bought and i was told that my NIN has already on the GSM number I used last year...
    Pls I need help

    ReplyDelete
    Replies
    1. If you've done JAMB last year, you don't need to send any SMS again. You are tied t your last year profile. You will use the same profile code to buy PIN this year too. Read the post below.

      https://www.schoolcontents.info/2019/01/using-last-year-jamb-profile-code-is-it.html

      Delete
  42. I sent my NIN to 55019 but they replied my text with no record and then I visit the nearest nimc to complain but they said the issue is for the jamb official to solve

    ReplyDelete
    Replies
    1. Ok. In that case, you will need to give it a few days and retry. NIMC and JAMB are working to resolves a sort of issues.

      Delete
  43. I registered for jamb last year using my uncle phone to get my profile code and it was stolen so i decided to write another one this year so i get my self a new line so i will get profile code from it sir what I get as reply was that my NIN as being use by the number that was stolen sir i want ask what will i do to get my profile code back

    ReplyDelete
    Replies
    1. That is not a problem yet. You will use the profile code sent to you, last year for this year form too. If you don't have it, one of the methods below will help you get it back.

      https://www.schoolcontents.info/2018/09/2-quick-methods-to-retrieveget-back.html

      Read this too.

      https://www.schoolcontents.info/2019/01/using-last-year-jamb-profile-code-is-it.html

      Delete
  44. Sir i tried to get my profile and it said NO RECORD FOUND so went to the NIMC centre to complain, now i tried again and it said UNABLE TO VERIFY NIN. Please whats wrong and what can i do

    ReplyDelete
  45. I keep being told "unable to charge even when I have sufficient airtime

    ReplyDelete
  46. Your Profile Code Has Been Used by Another Number

    ReplyDelete
  47. Jamb did not give me a profile code when I used a new sim... It keeps saying that my nin has been registered with the sim I use last year... So I used the same sim I use last year and jamb gave me the same profile code... Does that mean I can you one profile code twice?

    ReplyDelete
    Replies
    1. Yes, you can going to use the same profile/code used last year.

      Delete
  48. Pls what of wrong parameter sir

    ReplyDelete
    Replies
    1. Make sure you type the message correctly. NIN 6718927612 for example.

      Delete
  49. Pls mine have been showing record not found, I have sent an email to the link sent to me, am confused, what else can I do and wats re solution to this.

    ReplyDelete
    Replies
    1. You should wait for some hours before retrying. You can try at night or very early in the morning.

      Delete
  50. SMSKeyword value 202D004E0049004E002000360035003400370036003700300032003100390032202C is(are) missing or wrong. If error persist check the lenght of value

    ReplyDelete
    Replies
    1. First, try sending late at night or early in the morning. Make sure no error in the SMS e.g NIN 56718292654. Don't use , . : ; - or any sign in the SMM. Don't put space at the end of the NIN number.

      Delete
  51. Sir mine is showing me unable to verify your nin at the moment (nimc: unknown) what do I do sir?

    ReplyDelete
    Replies
    1. You wait few hours and retry. Try at night or early in the morning.

      Delete
    2. I sent my nin to 55019 they told me no record found what should I do please?

      Delete
    3. Send, through email, your full names and NIN to [email protected]

      Delete
  52. Sir they are constantly saying no record found even after I have linked my number to my NIN

    ReplyDelete
    Replies
    1. You have to send a message to NIMC, through email, to [email protected]. Send your NIN and full names.

      Delete
  53. Mine is saying that my nin has been registered with another number

    ReplyDelete
    Replies
    1. That means you've registered JAMB before. Then, go and use the same profile code sent to you last year.

      Delete
  54. Sir When I Send My Nin To 55019 They Told Me Wrong Parameters Please What Should I Do

    ReplyDelete
    Replies
    1. Make sure there is only one space between NIN and the number e.g. NIN 67819265241. Don't put space after the number. Don't include - , . : or any sign

      Delete
  55. I try several time it showing the something no record found

    ReplyDelete
  56. Sir please, I have been sending NIN space nin number to 55019 correctly but it is telling me wrong parameter. Please help me, what should I do next??

    ReplyDelete
  57. The message I got was:
    Your NIN has already been registered with GSM number 0803....
    Meanwhile, they didn't send any profile code to the said number even after sending them the NIN (nin number) to 55091 serveraly. Both are my numbers. Please help.

    ReplyDelete
  58. pls sir
    if i send my nin to 55019 it tells me my nin number has been register with another another number

    ReplyDelete
  59. It means you have to get that SIM and send with that line.

    ReplyDelete
    Replies
    1. Greetings
      Sir please I sent my NIN to 55019 they replied me a blank message and said subject
      Please what's the problem 🙏🙏

      Delete
    2. Send like this NIN 12345678912 to 55019.

      Delete
  60. Sir I have tried to get my profile code and it is saying" this profile code has already been generated by aboanot person name and it doesn't match the name I registered with nimc

    ReplyDelete
  61. Pls sir, I did change of name on my nin but when I tried getting my profile code, it was showing my old name bcus i haven't changed My name on my bvn. What do I do? Nd will it change when I change my name on my bvn?

    ReplyDelete
    Replies
    1. You should continue with your JAMB activities. After the result, go to JAMB office and do change of names.

      Delete
  62. And I lost the line I used ,and can't do welcome back, what should I do

    ReplyDelete
    Replies
    1. You will use any of the other methods in the post below.

      https://www.schoolcontents.info/2018/09/2-quick-methods-to-retrieveget-back.html

      Delete
  63. My NIN has been already registered with a sim which is missing 😔😔

    ReplyDelete
    Replies
    1. You can use another SIM to get your profile code with that NIN.

      Delete
  64. Good afternoon sir. Can I use my parent's phone number to generate my profile code?? My own phone number(registered in my father's name) keeps returning "record not found"

    ReplyDelete
    Replies
    1. For record not found, do what I explained in the post below.

      https://www.schoolcontents.info/2022/03/how-to-send-email-to-nicm.html

      And you can use your dad's number t get the code too. But use your NIN for it.

      Delete
  65. Weldon sir I try to get my jamb profile code into my new mtn simcard then I mistakenly send it to my old simcard that I used it last 2years then I saw a message that my 2years profile code is been linked with number should I used the last 2years profile code to register Direct entry

    ReplyDelete
  66. Good morning sir..I have been trying to get my profile code and at last it told me it has been registered with the number I use last year and the number I use last year is my mum number.please what can I do I am scared sir.

    ReplyDelete
    Replies
    1. Use your mum's number to get it again. And if you have the profile code on her phone still, use it to buy PIN this year again. Read the post below.

      https://www.schoolcontents.info/2019/01/using-last-year-jamb-profile-code-is-it.html

      Delete
  67. Hello sir I have been trying to generate my profile code but they keep sending me empty messages what should I do sir

    ReplyDelete
    Replies
    1. Empty message? Ok. If you're using android phone or iPhone change it to small/basic phone. If you're suing small phone already, try an android phone. Make you you type NIN and followed by your 11-digit NIN e.g NIN 12345678912

      Delete
  68. When I sent my NIN to 55019 It was stating that message not sent, and I tried to insert the sim to another phone as stated above, the statement still persist

    ReplyDelete
    Replies
    1. Ok. IN that case, it's your SIM. Now, get another SIM or use that of your parent or brother who have not used theirs for JAMB before or will not use it for JAMB later. Make sure it's your NIN you send though.

      Delete
  69. Sir,I used my last year profile code to generate my e-pin this year,but I have change my middle name since last year on my NIMC thinking that the new name would show on my profile.but am unable to register,the system keeps telling me that Your middle name does not correspond with the one on NIMC.how can I resolve this? please.

    ReplyDelete
  70. Sir actually I didn't know about this transcript before for registering direct entry so I want to ask if upload my ND results now,can I still upload my transcript before the school screening that is after the direct entry form have closed?

    ReplyDelete
    Replies
    1. Transcripts, for DE admissions, are usually sent to the universities not uploading. Get better explanation through the link below.

      https://www.schoolcontents.info/2021/04/must-de-applicants-uploadsend.html

      Delete
  71. Mine keep on showing no record found send email to nimc and I did so but they dnt reply me please what do I do

    ReplyDelete
    Replies
    1. Follow the guide in the post below to send the email to nimc.

      https://www.schoolcontents.info/2022/03/how-to-send-email-to-nicm.html

      Delete
  72. Sir, I've been trying to get my profile code
    I did as instructed, I sent 'NIN space my 11 digits NIN number' to 55019
    But what i keep receiving is
    'No record found. Send email with NIN and Name to [email protected]. Then try again in 4 hours.'

    And I've been doing that like for about 3-4 days now but still nothing
    What can I do??

    ReplyDelete
    Replies
    1. As a matter of fact, JAMB has lot of students in queue to attend to before it reaches your turn. My best advice that you should be sending the email to them continually until your record is found.

      Delete
  73. I have been trying to get my profile code but they are replying by saying no record found

    ReplyDelete
    Replies
    1. Follow the guide in the post below.

      https://www.schoolcontents.info/2022/03/how-to-send-email-to-nicm.html

      Delete
  74. good day please i mistakingly generated profile as a USER space NIN to generate profile code instead of NIN space NIN NUMBER please what can i do

    ReplyDelete
    Replies
    1. Nothing is wrong with that if it's your name that shows in the SMS sent to you

      Delete
  75. I tried sending my nin and it's showin me wrong parameter

    ReplyDelete
    Replies
    1. Make sure no error in the SMS e.g NIN 56718292654. Don't use , . : ; - or any sign in the SMM. Don't put space at the end of the NIN number.

      Delete
    2. Good day sir
      I have been trying the same but they keep saying wrong parameter
      There is no error in my sms
      Like how you mention earlier but they keep replying me with the wrong parameter
      Please sir I need your help
      Please what can I do

      Delete
    3. Something is definitely wrong with the SMS. Kindly talk to some friends who had done their own. They can help you.

      Delete
  76. Hello!!! Sir I have been trying sending my NIN To 55019 and It keep saying no record found, what should you do now, what about if send them my Non and full name through their email ,[email protected] I'm going to receive my profile code through email as well?

    ReplyDelete
    Replies
    1. Yes. Follow the guide in the post below.

      https://www.schoolcontents.info/2022/03/how-to-send-email-to-nicm.html

      Delete
  77. Please I haven’t gotten my profile code, it keeps saying no record found sir please reply

    ReplyDelete
  78. I try to get my code but is saying no record found pls what can I do

    ReplyDelete
    Replies
    1. Follow the guide in the post below.

      https://www.schoolcontents.info/2022/03/how-to-send-email-to-nicm.html

      Delete
    2. My NIN is till showing no RECODE FOUND I HAVE ALSO SEND THE [email protected] IS TILL THE SAME THING WHY PLS HELP ME PLS

      Delete
    3. As a matter of fact, JAMB has lot of students in queue to attend to before it reaches your turn. My best advice that you should be sending the email to them continually until your record is found.

      Delete
  79. I keep sending my NIN and it keeps showing me insufficient balance where as i have lots of airtime in my phone what can I do pls i need ur help

    ReplyDelete
    Replies
    1. First, note that it won't take bonus. You have to have real credit on your main balance. If you already have real credit and the error is still the same. Put your SIM inside another or a small phone before you send it.

      Delete
  80. Sir I followed the procedure and sent it through GM to nicm for the past 3 days they are nit replying and jamb will soon close

    ReplyDelete
    Replies
    1. They won't reply your emails. You just have to check by resending your NIN to 55019

      Delete
  81. I used my friend's number to get my profile code, does that mean my jamb updates would be sent to her number

    ReplyDelete
  82. Good day sir.... Please I used my number last year for jamb and I'm using it again this year... And now I'm trying to creat my jamb profile and they are telling me invalid email address and password... I've created a new email and sent to 55019 but they are telling me wrong parameter and my phone number

    ReplyDelete
    Replies
    1. Make sure no error in the SMS e.g NIN 56718292654. Don't use , . : ; - or any sign in the SMM. Don't put space at the end of the NIN number.

      Delete
  83. Please sir I have been trying since last week to get my profile code yet it's showing no record found.i even send emails as well but it's still the same reply.please what else can I do.please help out

    ReplyDelete
    Replies
    1. As a matter of fact, JAMB has lot of students in queue to attend to before it reaches your turn. My best advice that you should be sending the email and the SMS continually until your record is found.

      Delete
  84. Sir I tried sending message of no record found to the provided email
    But the mail is not delivering pls any help on that

    ReplyDelete
    Replies
    1. You may errors in the email. Take note of the year. Take note of the ash sign. The email should be [email protected]. No space in the email please.

      Delete
  85. I used my friend Sim to receive my profile code
    Please any problem?

    ReplyDelete
    Replies
    1. There is no problem if your friend won't lose the number.

      Delete
  86. Sir I want to use my phone number to get my profile code but it said this GSM number has already been used by another candidate on e-facility and i tried to used another phone number it said unable to verify your NIN at the moment. (nimc: unknown) pls help me out

    ReplyDelete
    Replies
    1. Ok. Try with the other line at night or early in the morning.

      Delete
  87. Sir,I lost my SIM I used last year and I can't retrieve so I try with my other line I receive this message, your nin has already been registered with gsm number that got lost. Pls sir how can I get it on my new line.thanks

    ReplyDelete
    Replies
    1. There other methods to get your profile code back for the last year. You will use the same profile code used last year for this year too. Read the post below.

      https://www.schoolcontents.info/2018/09/2-quick-methods-to-retrieveget-back.html

      Delete
  88. Sir it said No record found. Send email with NIN and Name to [email protected]. Then try again in 4 hours.and have done that,i still send it on another sim card it saysUnable to verify your NIN at the moment.[nimc:unknown]. Please what should I do

    ReplyDelete
    Replies
    1. Solutions to both complaints had already been covered in the post and comments. Read.

      Delete
  89. Sir I have been trying for weeks now to get my profile code but still saying no record found send NiN and full name to this email [email protected]. I have gone to NIN office and validate it and they told me to try at night but I tried and still saying same thing sir
    Please help me jamb is ending tomorrow

    ReplyDelete
    Replies
    1. As a matter of fact, JAMB has lot of students in queue to attend to before it reaches your turn. My best advice that you should be sending the email to them continually until your record is found.

      Delete
    2. Same problem I'm having and I've been sending it repeatedly but it is still the same

      Delete
  90. Sir pls I linked my line to my friend's nin since when I haven't gotten my own nin but now I have my nib, can I use the same sim to create my jamb profile code

    ReplyDelete
  91. I can't send message to 55019 please help a brother

    ReplyDelete
    Replies
    1. Read the post above and comments to see if any can help you.

      Delete
  92. Sir pls I bought my e-pin from Jamb site since Friday last week.. And am still to receive it
    What can I do

    ReplyDelete
    Replies
    1. You can print it instead of waiting for SMS. Use the link below to get the PIN sent to you.

      https://portal.jamb.gov.ng/efacility/querypayment

      Delete
  93. Thank you so much sir
    I tried checking my result via SMS but it's not sending
    I followed your advice by removing my SIM card from my phone and inserting it in another phone and it worked immediately
    May God Almighty continue to bestow you with more wisdom
    Thank you so much sir

    ReplyDelete
    Replies
    1. Thanks for appreciating my endless help here. Wish you luck too.

      Delete
  94. Sir am trying to link my email but it keeps telling me invalid format pls sir wat d problem

    ReplyDelete
    Replies
    1. If you can't get through with the SMS method, you should use the service of a CBT centre.

      Delete
  95. I want to recheck my UTMERESULT sir but it's saying bad server address, can you help sir??

    ReplyDelete
    Replies
    1. First, link your email with JAMB portal. After that, visit an experienced café to help you print the result. You can also print your result at a CBT centre

      Delete
  96. When I registered for jamb their was no email there. Now I want to print out my original results what will I do? I have being sending several messages but no reply pls I need solution

    ReplyDelete
    Replies
    1. First, you have to got a CBT centre with a working email and link that. After that, you will be able to log in to your JAMB portal and print your result

      Delete
    2. Sir When I sent my nin to 55019 the respond was "unable to verify your nin at the moment (nimc: unknown)

      Delete
    3. Since past a week know I have try to get jamb profile code but this was the message I get after sending my NIN number to 55019 "unable to verify your nin at the moment (nimc: unknown)
      Pls what to do sir

      Delete
    4. Sir When I sent my nin to 55019 the respond was "unable to verify your nin at the moment (nimc: unknown)

      Delete
  97. Sir whenever I check my result it says unable to charge net err what does it mean

    ReplyDelete

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