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This was made known through a Twitte recently sent on the official Twitter handle of the exams and admission body.
Just recently I gave you full lists of mediums you can talk to JAMB in case you have complaints. That post details contact information including the office addresses, phone numbers, emails are more.
With this new update, JAMB is reassuring applicants that the ticket medium I shared then, is still valid and they prefer you to communicate with them through it.
List of Complaints and Issues Candidates Can Lodge with JAMB
- Matriculation List Issue
- UTME/DE REGISTRATION
- Admission
- Biometric Capture and Verification
- BOOKING OF APPOINTMENT
- CAPS
- Change of Course/Institution
- Correction of Data
- General Enquiry/Complaint
- Late Application
- OTP CODE
- Payment
- Unaccredited CBT Center
Accordingly, the official statement stated that,
Candidates need not come to the Board's Headquarters or State Offices to lodge any complaints. All complaints could be conveniently lodged on http://support.jamb.gov.ng. This is a ticketing platform where all complaints are lodged and treated by the Board.
I’m aware JAMB has not been attending to complaints earlier lodged by applicants. JAMB was quick to respond that the earlier complaints are now treated.
All complaints lodged on the ticketing platform are treated promptly. Please do not travel to the Board's headquarters, offices for what you can do at a more convenient ticketing platform.
This is, of course, a new development if things can be effectively handled by the body. Candidates' concerns had been neglected - leading to fraudsters taking advantage of the unsuspecting admission seekers.
I can’t understand why JAMB can’t handle complaints by admission seekers through their Twitter hand as they just turn that to a platform for updates instead of attending to pressing issues.
Taking a look at the body’s Twitter page, helpless candidates’ questions still remain unattended to.
Have you tried out the ticketing medium? Were your issues attended to promptly? Do you think JAMB can't do better than this to help attend to candidates' concerns? Leave a comment below.
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I did change of institution and course and it haven't reflected on my jamb portal
ReplyDeleteAnd the sch I changed to have stated offering admissions already so I tried checking my admission status it was the same sch I change before there's still showing there
Sorry about the situation. Now send message to JAMB on this as detailed in the post above. They will change it in few hours.
DeleteSake thing with me Sir .. . I've made complaints to Jamb and the school i changed to, will be releasing her 2020/2021 admission list on the 1st of March, 2021. I'm feeling hopeless already.. .Please someone should help me out.
DeleteUse the contact form to talk to me.
Deletehttps://www.schoolcontents.info/p/feedback.html
I DID CHANGE OF INSTITUTION BUT SINCE THEN, IT HAS NOT REFLECTED ON JAMB PORTAL AND THE SCHOOL PORTAL.
ReplyDeleteOk. You need to talk to JAMB using the guide in the post below. They will address it.
Deletehttps://www.schoolcontents.info/2019/06/jamb-opens-platforms-to-attend-to.html
Please I clicked on accept admission while my admission status was still on not admitted on jamb.plesse does it affect anything
ReplyDeleteThere is no way you will accept an offer and it would still remain NOT ADMITTED.
DeleteMay be you're mixing things up.
If the admission you accept is the transfer approval or marketplace admission, it may take a few days/weeks before you can see it on the main admission status.