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| JAMB |
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| JAMB requested proof of a reported CBT center |
Just recently, a concerned mother reported an incident involving a CBT center staff member who was behaving inappropriately towards her daughter during and after the registration process.
Through appropriate channels and reporting to the board, the culprit was apprehended and faced legal consequences.
If you find yourself needing to report to a CBT center, you should follow the steps outlined below:
JAMB Reassures Students Can Report CBT Centers
In a recent statement, the Joint Admissions and Matriculation Board (JAMB) reaffirmed its unwavering commitment to combating extortion of its candidates. According to the board:
JAMB strictly condemns the extortion of its candidates. If you have evidence of any CBT Center collecting fees exceeding the approved registration fees of #7,700.00 with mock or #6,200.00 without mock, report such centers to any JAMB office near you or DM the details.
With this directive in mind, it is incumbent upon anyone with evidence of a CBT Center engaging in misconduct to report it promptly. Below are the steps you can take to report a CBT center to JAMB:
- Gather Evidence: Before lodging a report, ensure you have substantial evidence to support your claim. This may include receipts, payment screenshots, or testimonies from affected candidates.
- Verify the Information: Double-check the accuracy of the information you intend to report. Confirm that the CBT center in question has indeed violated regulations, and ensure you have gathered enough evidence to substantiate your allegation.
- Contact JAMB: Report the misconduct through direct messages (DMs) on JAMB's official social media accounts such as Twitter. Provide detailed information and evidence privately to initiate the complaint process. Alternatively, raise a support ticket as provided by the board.
- Submit Evidence: Present any gathered evidence to support your complaint. This could include copies of receipts, screenshots, or any other documentation validating your claim. Ensure the evidence is clear and comprehensible.
- Await Investigation: Once you've submitted your complaint and evidence, JAMB will launch an investigation into the matter. The board will thoroughly examine the evidence provided and take appropriate action against the erring CBT center if found guilty.
- Follow-Up: Keep track of the progress of your complaint by periodically following up with JAMB. Inquire about the status of the investigation and any updates regarding the resolution of the matter. Persistence may be necessary to ensure your complaint receives proper attention.
- Maintain Confidentiality: While reporting misconduct, ensure you maintain confidentiality and refrain from disclosing sensitive information publicly. This will safeguard your identity and prevent potential repercussions.
- Encourage Others to Report: Encourage other affected candidates to step forward and report similar incidents of misconduct. Collective action strengthens the case against erring CBT centers and reinforces the integrity of the examination process.
Recommended: After JAMB Mock, What Next?
Conclusion
Reporting misconduct by a CBT center to JAMB is essential for upholding fairness and transparency in examination procedures. By taking proactive steps to report wrongdoing, candidates contribute to maintaining ethical standards and preserving the credibility of the JAMB examination system.
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