Problems Paying on JAMB Portal, Change of Data, Result and Letter? Solutions - School Contents

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Problems Paying on JAMB Portal, Change of Data, Result and Letter? Solutions

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Did you just pay for the JAMB form or any other JAMB activities that involve payment but you’re not given value for the money you paid? You’re not the only one in this state. Most candidates have sent me a series of questions. Let’s look at some cases:

  1. I paid for the JAMB form online but I was not given the PIN for my registration.
  2. I paid for my change of institution charge of N2500 at a bank. But when I returned to the JAMB profile, the payment did not reflect. What can I do with that?
  3. I made payment for my admission letter N1000 online but it did not show that I have made the payment. What should I do to print my JAMB admission letter?
  4. I paid for JAMB regularization at a bank. When I log in to my profile, it is still asking me to make a new payment.
  5. I paid for my JAMB original result online. My bank account was debited but it did not show that I made payment in my profile.

Read: Is Printing of JAMB Original Result Compulsory for All Admission Seekers? See Answer.

This is a challenge many candidates are facing while making payments for JAMB stuff online or at banks.

But if you look at the situations above, you will notice the problem is generally the same and it is about the payments not REFLECTING BEING MADE.

Note that for any of the problems above, you follow the same approach. This guide will help you with payments for the following:
  1. JAMB UTME form payment
  2. Original JAMB Result
  3. JAMB Admission letter
  4. Change of Institutions/Courses
  5. JAMB Regularization or Late Admission Regularization

See also: How Long Does JAMB Change of Institution/Course to Reflect?

How to Make JAMB Payment Reflect After Payment at Bank or Online

If you’d made the payment online i.e through using your ATM card, be sure first that your bank account has been debited before expecting any reflection.

If you make payment at a bank, be sure that the attendant confirms it that he or she has successfully made the payment. Where available, request for payment receipt or print-out (Remita). See How To Make Remita Payment at Bank and Online: Quick Guide.

With that said, follow the guide below to reflect your payment so as to print your original result, admission letter, or continue with the change of institution/course or regularization.

The screenshot showing payment status and how to revalidate.

Step By Step Guide

  1. Log in to your JAMB profile. You will need to access this with your profile email and its password
  2. When you’re on your dashboard, locate “My payment” at the bottom right.
  3. On the resulting page, locate the payment narration that corresponds with the RRR you paid with.
  4. Click on the “Get Status” after the RRR
  5. By now, your payment should be successful and reflect.
  6. After this, check if you can now continue with your activity – be it JAMB form, change of institution or course, JAMB regularization, admission letter, or result.

If the above doesn’t work, it could just be temporary portal issues with the body. Give it some hours, return to the portal and retry.

See also: Can JAMB Give Admission from Two or More Schools to a Candidate Through CAPS?

Payment for JAMB form Through Interswitch

Apart from the payment for the JAMB form (which can be made through Interswitch and Remita), all other payments are strictly through Remita.

When you use Verve Card for JAMB form payment, you're more likely to buy your PIN through Interswitch.

If a value is not given after paying for the JAMB form through Interswitch, locate the option “Requery” to reprocess the payment. This should revalidate your payment and give you the PIN or value for the payment.

If the Requery option is not available, please wait a while – until it’s made available.

See also: Post UTME Form Already Out! Hope Not Too Late to Change My Schools or Courses?

Can you help someone solve this kind of problem by sharing the post with your contacts on Facebook, Whatsapp, and Twitter? Use the share icons below this post to get it across to them. It equally means a lot to me.

Best Related Posts

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  3. Change of Institutions/Courses Payment: Is the Money for All or Separate Charge Needed? 
  4. After The Changing Of Institutions and Courses, What Next?
  5. How Long Does It Take JAMB Change of Institution/Course to Reflect? - See Answer

55 comments:

  1. Pls have paid for 2019 change of institution/course with Remita and is bringing Approved but not used in my payment platform,and can't still change to my preferred institution and course. Please help me out

    ReplyDelete
  2. I pay modify app data but I can't be able to make the corrections

    ReplyDelete
    Replies
    1. You can do correction of data by yourself. After the payment, go to CBT centre or JAMB office.

      Delete
    2. Its d same issue here i had paid already but unable to change

      Delete
  3. Pls we that wrote mpcjamb what is our faith on applying De because the regularization is not going for now

    ReplyDelete
    Replies
    1. You can register UTME first and later convert that to DE if you can't wait

      Delete
  4. I have paid for my change of course but I haven't received my otp code

    ReplyDelete
  5. I paid for jamb original result slip d payment showed pending initiated, but now I was just debited twice so what do I do now

    ReplyDelete
  6. My payment is still showing pending for more than a week now and uniben has given me a two weeks deadline or they revoke my admission. What should I do pls sir

    ReplyDelete
    Replies
    1. If it's pending, click the corresponding link to check the status. If it's still the same, it means the payment was not successful. Hence, make another payment.

      Delete
  7. I made payment for admission letter, and i have been debited but it is not reflecting that my payment was successful, it's been two days now, and i really need it cleared now. Thanks for your anticipated help.

    ReplyDelete
    Replies
    1. If it's pending, click the corresponding link to check the status. If it's still the same, it means the payment was not successful. Hence, make another payment. If already debited, complain to your bank.

      Delete
  8. I mistakenly tapped "reset for new payment" ..I paid for jamb reg number...will it affect me anyway?

    ReplyDelete
  9. Please i did my regularization and I've been notified. My jamb admission letter have been changed but when I tried printing out original jamb result, nothing was changed why?

    ReplyDelete
  10. Pls am seeing payment initiated instead of approved in my change of insurance, what could be the issue.

    ReplyDelete
    Replies
    1. Nothing is wrong with that if the payment was later successful and you're bale to complete your registration.

      Delete
  11. I paid for admission letter three times and two was approved, which I only want to make use of one

    ReplyDelete
    Replies
    1. Sorry about the situation. You ought to have followed the guide in this post to avoid paying several times for the same item.

      Delete
  12. Please, the payment for changing of institution did not go and am not seeing it under payment. I tried again but the portal is saying that "correction can only be done with few times with separate payment". Please what is the solution.

    ReplyDelete
    Replies
    1. Don't bother to make payment yourself. Go to JAMB office or CBT centre for any correction. They will pay for you there.

      Delete
  13. Please I need help 😭
    I went to the bank to pay for uniziks post UTME registration n after I took the remitta to the bank,the payment was successful ,I even have the evidence of payment (receipt)
    Since Wednesday I payed for the registration ,it have not yet reflected 😭
    It's four days now and it have not still reflected.
    Please what can I do?

    ReplyDelete
  14. I paid for utme to d.e conversion and change of institution since last month but is still pending I don't know what to do

    ReplyDelete
    Replies
    1. Go back to where you paid money. They will guide you.

      Delete
  15. Please is it only at jamb accredited centres one can do correction of data(change of institution/course of choice)? because I have been trying it by myself on jamb portal since Sunday last week using my PC but to no avail - it doesn't even allow me proceed to the part I'd be asked to make payment or something. It just keeps taking me back to my dashboard home once I click on 'change of institution/course correction'. Please can anyone assist? Is it a general problem or there is something I'm not getting right?

    ReplyDelete
    Replies
    1. Just got to the nearest CBT centre and leave the rest to them.

      Delete
    2. Okay. So it's only CBT centres that are permitted to do it? At this modern age? Interesting!!! Why go ahead and have a portal and keep deceiving Nigerians? Let them just go back in time when it used to be manual na. The CBT centres overly charging people for their services - extortions/broad day light robbery of the masses just keeps soaring higher and higher in this country. Too bad.

      Delete
  16. I did correction of data (change of state) but it hasn't reflect on my jamb profile

    ReplyDelete
    Replies
    1. You don't have profile this year. Go and register for post UTME/screening.

      Delete
  17. Pls I have been trying to use the jamb platform to pay for change of institution but Wen I login to site it opens but the problem is Wen I take the procedures it doesn't take me to where I can make payment or to generate remita to pay. What exactly can I do to generate the remita so dart I can go ahead and pay.

    ReplyDelete
    Replies
    1. Don't bother to pay by yourself. Go to CBT center for the change of institutions and let them handle everything.

      Delete
  18. I registered for change admission letter to regularize the course I'm doing in my HND, using the profile I created for DE then to process admission but I was not given admission, but since DE did not give me admission I proceed to KWARA poly for my HND, unfortunately I was congratulated on 6th of this month for the regulation I did for my HND and have been trying to check my admission status using my registration number (65084388HG) but I was unable to access it bcos d initial DE registration number already been fixed on it I'm unable to edit

    ReplyDelete
    Replies
    1. Do you need JAMB registration number to check HND admission at all? I think yo only need you HND registration to do that.

      Delete
  19. I paid for jamb result slip but it's not yet open

    ReplyDelete
    Replies
    1. if the payment was truly successful, use the guide in the post above to resolve the problem.

      Delete
  20. Sir I did Data correction at jamb state office but was told to come back later for the slip people told me it will be the indemnity form.please sir can this form be printed at a cbt center or cyber cafe because going back to jamb state office is very far

    ReplyDelete
    Replies
    1. The best advice is for you to go back. But if you can't and you want to print indemnity form, below is the procedures to to do that.

      https://www.schoolcontents.info/2021/08/how-to-reprint-regularization.html

      Delete
  21. I did Jamb regularization in 2017. I also print my admission letter after then but didn't pay for Original result printout. Today I decided to print my Jamb result after payment but it keeps telling me JAMB don't have my data.

    I am confused. Help me..

    ReplyDelete
    Replies
    1. Log in to the profile used for your JAMB regularization. You should be able to print the result there.

      Delete
  22. Pls I have made payments for admission letter printing, on my payment dashboard Its showing me that the payment is successful but not used, how do I utilize it to print the admission

    ReplyDelete
    Replies
    1. Read the post below.

      https://www.schoolcontents.info/2018/07/jamb-result-jamb-and-school-admission.html

      Delete
  23. Good day sir please I mistakenly made a payment for admission letter twice now one is showing payed used while the second one is showing payed not use ,how can I used the unused to print jamb result

    ReplyDelete
  24. Good afternoon
    I want to pay for my admission letter through card payment but I used a different account details to pay for my original jamb results but now when I try to pay for the admission letter the OTP sent to me keep saying error because the previous account I registered with it has been saved
    What do I do to make my new account to pay for my admission letter

    ReplyDelete
    Replies
    1. Use the service of a competent café to do this if you're confused.

      Delete
  25. I have been trying to pay for eksu post utme but the payment is not going through what may be the cause

    ReplyDelete
    Replies
    1. You may be having temporary delay with remita. But I'm not sure of that. My best advice is that you should let a trusted café handle the things for you.

      Delete
  26. I paid for change of course through remita it's showing payment initiated in the email that was sent to me and I have also been debited but it's not reflecting on my profile

    ReplyDelete
  27. Sir, I went to Cafe to print my Jamb admission letter and The next things I received on My Email is Transaction pending. But on my Jamb profile is Showing pending Get Status.
    And the Jamb portal is going back again anytime I try to Click on the Make Payment

    ReplyDelete
    Replies
    1. If you've already printed your JAMB admission letter, you don't have to worry about pending transaction message.

      Delete
  28. I did date of birth correction which is now reflecting on my profile but when I reprint my original result it didn't change on it. What is my faith.

    ReplyDelete
    Replies
    1. Send a complaint to JAMB through the link below.

      https://support.jamb.gov.ng/candidate-support/create-general-ticket

      Delete

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