JAMB Adm. Letters Didn't Download. Why/Solution - SCHOOLCONTENTS.info

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JAMB Adm. Letters Didn't Download. Why/Solution

In the few days, some students have contacted me about their JAMB admission letter. They've paid for the letters online but to print the page was my own returning without the letters.


The error forced my former student to remember his guru teacher. He sent this.

And another reader dropped this for me.

So what exactly was the issue? Is the issue from you or from JAMB? Whichever, what is the way out of this? 


In this post, we'll talk about this.

JAMB Admission Letters Not Downloading is a Technical Issue

This is not unusual. We've had this kind of delay in printing JAMB admission letters in the past. If you've truly made the payment and you navigated rightly to where admission letters should be downloaded but still didn't download for you, it's more of a technical concern.


Unfortunately, there is nothing you can do about it at this point. Not until the board attends to the issue from their end, you'll have to be on hold too.


RecommendedGraduated Without JAMB Admission Letters? Solution!

JAMB Might Be Updating Its Portal

When this situation arose in the past, experience has shown that the board, at that time (which might be a few days), was updating its portal or database or there was a system upgrade ongoing.


This exercise might not be made public for you to know. Since we've been dealing with a series of concerns like this, I have the confidence to tell you that if you see this, it may be due to certain activities ongoing.


In other words, the board stops students from accessing its admission letters databases, at this time, so that there won't be system crashes or mix-ups somewhere.

In the Meantime, Wait and Try Again in Few Days

In this situation or a similar one, you should wait for the board to complete whatever is ongoing. When done, you'll be able to print your JAMB admission letters.


Unfortunately, it's hard to be specific about the timeline or the days to wait for this upgrade to complete. However, experience has shown that in just a week, things should be back to normal. So wait!


In the meantime, be checking the portal back at an interval of a few hours to see if things are back to normal.

If the Issue Is From Your End...

Of course, so far, I've addressed if the issue was from JAMB. If others are able to print theirs but you can't within the same period, it's likely from your end. Try to explore the following troubleshooting tips, they may help you!


  1. Double-check your internet connection: Make sure you have a stable internet connection before attempting to download the admission letters.
  2. Clear your browser cache: Sometimes, stored data in your browser's cache can cause issues. Clear the cache and try downloading the letters again.
  3. Contact JAMB support: If the problem persists, reach out to JAMB's support team for assistance. They will be able to guide you through the process and help troubleshoot the issue.


Wishing you luck!


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