I Deleted JAMB Password, What Should I Do?

A student just chatted with me asking what to do if the unique password sent to a candidate's email, by the board, was mistakenly deleted.

I mistakenly deleted the unique password sent to my Gmail what is the next thing to do?

Let's get it before we proceed to the solutions.

After linking your email with the JAMB portal, in most cases, the JAMB system will automatically send an email containing a unique password to the linked email.

The password will look by default like cande1fd2e. This is your unique password by default which can be changed if so choose to.

However, most candidates just got these passwords but, by mistake, deleted them and they were left with confusion. 

What to do now?

You Can Get the Deleted JAMB Password Back

Follow the steps below to get back another password for your JAMB portal, if you've deleted or forgotten the one earlier sent to you.

1. Retrieve it Through JAMB Portal

Follow the steps below on the JAMB portal, to get the deleted password back.

1. Visit the JAMB portal or the e-facility page at https://efacility.jamb.gov.ng/

2. Check below the page for "Forget your Password?" Click on "here" to reset your password or just click on this link https://efacility.jamb.gov.ng/forgot

3. On the next page, enter your email and click the "Password Reset"

If you enter the email linked correctly, you will receive a notice that a new password has been sent to your email, "Your Password is Successfully Reset and sent to your eMail ([email protected])".

Now, log in to your email to check the password sent to you. The password will equally be unique looking something like "cand2ref2".

Henceforth, unless you change it or reset it again, that will be the password you will be using to log in to your JAMB portal.

Recommended: How to Know My Email is Linked to JAMB Portal?

2. You Can Get It Back in Your Email

If you have deleted a message in email and would like to retrieve it, you can follow these steps:

1. Open your email account and navigate to the "Trash" folder on the left-hand side of the screen.
2. Locate the message that you want to recover and select it by clicking on the checkbox next to it.
3. Click on the "Move to" icon at the top of the screen and select "Inbox" or any other folder where you would like to move the message.
4. If you are unable to find the message in the Trash folder, you can check the "Spam" folder as well.

3. Get It Through SMS Method

If you still have the line used for your JAMB registration, follow the retrieval through the SMS method as detailed below.

1. Ensure that the phone number associated with your JAMB profile is active and has credit.
2. Create another text message and type "RESET" followed by your JAMB profile code in capital letters. For example, "RESET 12345678AB".
3. Send the message to 55019.
4. You will receive an SMS with your new JAMB password.

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