How to Request Remita Receipt and RRR if Lost/Forgotten - SCHOOLCONTENTS.info

How to Request Remita Receipt and RRR if Lost/Forgotten


There are situations that may warrant you trying to get back your RRR if you fail to save it after making payment on the Remita platform.


Also, you may need the receipt containing your RRR for a purpose. And there are times you don't print that right after making the online payment.


A few people who used online or bank for Remita payments might have also misplaced their Remita receipts. And now, there is the need to present them for certain purposes e.g screening registration or school freshers' documentation, FIRS, FRSC, NIMC payment submission, etc.


There are ways to get either your RRR or Remita's receipt back. These methods are discussed below.

Methods to Get Back Your Remita RRR or Receipt

Below are the easiest means to recover or retrieve your lost Remita receipt and RRR:

1. Use the Receipt to Get RRR

Sometimes, as a first-timer, you may not be aware that the Remita Retrieval Reference (RRR) is right on your printed receipt. 


And when asked for the RRR, you may not be looking for that in the right place. Here you have it! If you need your RRR and you have the receipt, it's right on that paper. Look for the number with 12 digits e.g 3004-5247-0729. This number will be called Remita Retrieval Reference (RRR).

RRR on the receipt

Sometimes, if you don't have your receipt but need the RRR and you have the payment e-invoice instead, the Remita Retrieval Reference (RRR) will be on that too.


The e-invoice is the first-generated slip before making the payment at the bank or online. It's after the payment that you have the receipt or the e-invoice is converted to receipt. This slip can be found in your email in case.


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2. Get the Receipt or RRR inside your Email

What if you don't have both the receipt and RRR? Go and check for them inside your email.


While making attempt to process payment of Remita online or to generate an invoice to make a bank payment, you will usually be asked to fill in your email address. If you had filled in the correct and functioning email, you should be able to see your RRR and receipt if you log in now and trace that transaction.


To do that, log in to your email. Search for the receipt. To be quicker with the search, type Remita into the search box of your email and hit search or enter key on your keyboard.

The email system will search through all your messages and return results containing the keyword "Remita". You can then locate the one talking about the payment you made. 


The email should contain your RRR and an attachment which is the receipt or e-Invoice for the payment. You can now download the receipt and print or copy out the RRR.


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3. Resend RRR or Receipt through Remita Dedicated Link

There is a link provided for people who might have lost their RRRs and receipts for Remita payments - right on the Remita website.


This link will be helpful in case you don't have access to email again. It will also help if you've checked the email but no receipt found (yet).

To use this link, visit the Remita website and locate the link "Resend Receipt or Invoice". On the resulting page, it will ask you to enter your RRR and send it to your email. If you have the RRR and the email used is still working, fill the RRR and click the Re-send button.


If the email is no longer accessible but you have the RRR, fill it and fill another working email, and click the "Re-send to alternate email" button.


Using the Re-send to alternate email will require you to state the correct base amount you paid and the phone number used during the payment. If correct, the receipt will be sent to the alternate email.

4. Send a Request Message if You Don't Have RRR, Receipt, or Email Access

There are occasions when you may not have one of the means to get back your receipt or RRR. You don't have RRR, Receipt and Email. So, what now?


Write a letter.


Your letter doesn't have to be the usual letter. Just send an email containing certain information. Then, Remita will send your receipt and RRR to any email used to send them the message.

To do this, send an email to [email protected].


Let the email contain the following information:


  1. Name of the payee (the name of the person that paid/name that should be on that receipt)
  2. Payment purpose (e.g payment for FUTA screening/post UTME form, FRSC ticket)
  3. Date of the payment (if you remembered. You can check for it through payment alert on your phone or bank teller filled)
  4. Amount paid (just state the main amount - not necessarily including the bank or online Remita charge)
  5. Email used (the used while paying)
  6. If online payment, ATM card number. Don't write all the numbers. Write the first 6 digits and the last 4 digits of the number e.g. 563389XXXXXX5677


After sending the email, Remita will send you a message to acknowledge the receipt of your message. Wait a few hours more to receive the Receipt and RRR requested.

5. Use Remita App

For your future payments, or if you already have the app on your phone, note that you can have your receipts instantly available on your phone after making payment. All your receipts are also stored for future reference.


All you need to do is to download the Remita Mobile App from the Android Playstore or Apple iOS store.


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69 comments:

  1. I forgot my RRR number, how can I retrieve it?

    ReplyDelete
  2. A great job, your blog is informative. Keep it up

    ReplyDelete
  3. What if I don't remember the atm card number?

    ReplyDelete
    Replies
    1. You can still try your luck with the available information you can remember.

      Delete
  4. Good day I'm a registered member of remita
    But want to can't seems to login again after putting the Gmail using in receiving notification it's say user not fund how can I know my email

    ReplyDelete
    Replies
    1. Use forget password link

      https://login.remita.net/remita/passwordreset/index.spa

      Delete
  5. Pls what i need is an invoice not a receipt, I already paid but the invoice is being asked for
    Pls what can be done

    ReplyDelete
    Replies
    1. Ok. You send message to Remita, as already detailed in the post above. Make sure to tell them that what you need is the e-invoice. They will send it to you.

      Delete
  6. I paid my school fees through the bank, but I haven't received my Rrr receipt on my email since 3august, and the bank said that the thing didn't go, but my school have already detected I have paid. So how can I get my Rrr receipt.

    ReplyDelete
  7. God bless you for this post bro!!! the email option helped me recover all my school fees receipts just now, i couldnt imagine paying huge again just for clearance in my 400L

    ReplyDelete
  8. Please I just paid for the undergraduate admission form by bank transfer and I wasn't aware of any rrr but trying to continue processing my admission I need the rrr and I have sent a mail to remita but I haven't gotten my rrr will I have to pay another money?

    ReplyDelete
    Replies
    1. Follow the guide in this post for helps.

      Delete
    2. That's the same problem I av right away I paid for NIN slip,although I saw the RRR code what amazed me is that the code showed for some seconds and disappeard

      Delete
    3. Same here too. How will I get the RRR

      Delete
  9. In the process of paying for my admission form for noun, the remita site crashed and my account was debited but no rrr was generated. How do I go about this. I have even called my bank and it was confirmed that the transaction was a success

    ReplyDelete
  10. Thank you for a detailed information. I find it helpful. I found my self in the last category. I will send the messaged as explained above. thanks.

    ReplyDelete
  11. Thank you for this article, God bless.

    ReplyDelete
  12. God bless you bro!!!
    I went all over Google to know how to retrive my receipt from remita, because
    my futa screening is tomorrow and I seriously need that receipt. The email option helped me alot. Thanks bro
    You just saved my life. May God bless you

    ReplyDelete
  13. I have not received an email of the payment I made with remita since Wednesday, how do I go about it

    ReplyDelete
  14. Pls I fall in the last category an I've send the message but no reply yet. How long am I suppose to wait for reply?

    ReplyDelete
    Replies
    1. Sir the email on the last method is not valid ([email protected].) it's not working.

      Delete
    2. It's working every day of the year. If you're having some difficulties, let a café help you mail them.

      Delete
  15. Thanks for the post. Can they still send me the receipt at weekends or only workdays

    ReplyDelete
  16. Pls I used USSD code will I still use my atm detail?

    ReplyDelete
  17. Please the ATM card I used to pay before was stolen can I use the new one?

    ReplyDelete
    Replies
    1. No. They need the card used to make the payment.

      Delete
  18. I lost my evidence of payment that bears the rrr but I have my course registration with rrr written on it. How do I retrieve my evidence of payment using the course registration form.?

    ReplyDelete
    Replies
    1. By following one of the methods in the post above

      Delete
  19. My remita receipt for my unn postutme registration was not printed and not found on my email of which I can't open an undergraduate student account without the remita,
    Pls hw can I retrieve it

    ReplyDelete
    Replies
    1. Different methods to get that had been discussed in the post above. Use it.

      Delete
  20. My name is oduola mutiu I paid yesterday to frsc for number plate violation but when I got to there office they said I supplied wrong offence ticket number pls how can I get help from remita

    ReplyDelete
    Replies
    1. Send a message to them through the email in the post above.

      Delete
  21. I've generated RRR before, now I need to pay my acceptance fees, am I to use same RRR I generated?

    ReplyDelete
    Replies
    1. To avoid confusion, generate another one. If that will be impossible, use the one already generated.

      Delete
  22. Good morning, pls I already entered the rrr number and the link I sent to my Gmail account.
    But when I clicked the link it didn't show me any receipt content

    ReplyDelete
    Replies
    1. Ok. Since you can get the receipt with other methods, try any of the other methods too.

      Delete
  23. How many hours precisely does it take to get a reply from them when you send the request through email?

    ReplyDelete
  24. I lost my school RRR and receipt, how can I get it back

    ReplyDelete
    Replies
    1. You should contact them using the last method above.

      Delete
  25. Pls a friend of mine paid through bank and lost his receipt
    How can he get his rrr code?

    ReplyDelete
    Replies
    1. He should have the bank teller. If he does, he should send that to the remita support email already related in the post above. While generating the RRR, if he filled his email, a copy of invoice carrying the RRR can be found in the email too

      Delete
  26. Thank you so much, you saved me. God bless you sir. The last option works like magic mine was not up to 24 hours, but few mins

    ReplyDelete
    Replies
    1. You're welcome. Keep following my blog posts. I have more to share

      Delete
  27. I paid my school fees through remita and I was unable to generate my receipts and I need d RRR to proceed in school buh it's no we're to b found ..No receipts no RRR...pls help

    ReplyDelete
    Replies
    1. The guide in the post above should help you with Remita issues.

      Delete
  28. I paid for nimc online card but they are telling me payment not found...another option is telling me if I paid offline I should enter rrr,in which I don't have it...how can I go about this sir

    ReplyDelete
    Replies
    1. You can use the service of an expe4inced café to make the payment or go to NIMC office for the payment. They should have a section that will help in the payment online.

      Delete
  29. Pls how can I get my YCT no with my RRR

    ReplyDelete
  30. Pls sir do I have to pay for my post utme form admission through remita online or in the bank

    ReplyDelete
  31. Thanks man..Yet to egt a response though, but weldone

    ReplyDelete
  32. I paid at a cyber cafe.....they used the cyber cafés owner card.....when stating the name of the payee would it be my name or the name on the card

    ReplyDelete
  33. Please I paid 5000naira to remita for departmental fee but wat it is bringing is invoice n I need the remita receipt urgently

    ReplyDelete
  34. Please I want to retrieve my RRR code I paid for NOUN yesterday and my name is YEKEEN SAHEED ADEMOLA I paid #4,161.25

    ReplyDelete
  35. Tried the last option today and got my RRR and Remita receipt in less than 2 hrs

    ReplyDelete
  36. Please I made payment for Waec result checker pin on remita inputting just my first name as payers name will that hinder me from receiving my Waec pin

    ReplyDelete
  37. THANKS ILL ALSO TRY ITCAUSE I ALSO LOST THE RRR NUMBER TOO.
    THANK YOU

    ReplyDelete
  38. I'm grateful I found this kind of assistance from this blog. It's well detailed. I got my RRR receipt after following the last step.

    ReplyDelete

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