How To Quickly Get GTB Response on Twitter - GTB Official - School Contents

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How To Quickly Get GTB Response on Twitter - GTB Official

 

We're all familiar with people trying to talk to their banks or any official bodies, through their Twitter pages, but never get responses.

It can be really frustrating if you find yourself in such a mess.


I've personally fallen a victim. And while a million other people are suffering the same fate, it's usually our fault.


We don't just do things right.


This is why the Guaranty Trust Bank has given all its customer a quick guide to contact it for help and inquiries and get immediate responses.


The tip was originally targeted at people who are about to contact the bank through Twitter and those who might already be frustrated, feeling that the handler has been ignoring them.


Below is the quick guide, as being given officially. 


Here is a way to make sure only our verified Twitter handles respond to your tweets.


First, tag @gtbank and @gtbank_help with your request, and then follow the steps in the images below:

 

Take note that the bank wants you to tag the two GTB Twitter pages i.e. "@gtbank and @gtbank_help" not one without the other.



Similarly, contacting GTB is easier by visiting http://gtbank.com/help-centre.


Recommended4 Official Methods to Get GTBank Tokens

Tips to Get Quick Responses From GBT Twitter Handle

If you're looking to get a quick response from GTB (Guaranty Trust Bank) on Twitter, here are some tips you can follow:


  1. Use their official handle: Make sure you're directing your tweets to GTB's official Twitter handles, which are @gtbank and @gtbank_help. This will ensure that your message gets to the right people.
  2. Be specific: Provide as much detail as possible in your tweet so that GTB can understand your issue or question. Include your account number or any relevant transaction details that may help them identify and resolve the issue quickly.
  3. Use a polite tone: Be polite and courteous in your tweets, even if you're frustrated or angry. Avoid using offensive language or making personal attacks, as this may delay or prevent GTB from responding to your tweet.
  4. Tweet during business hours: GTB's customer service team is most active during business hours, so if you tweet during this time, you're more likely to get a quick response.
  5. Follow up: If you don't get a response within a reasonable amount of time, you can follow up with another tweet or a direct message (DM) to GTB's Twitter account. Be sure to include any reference numbers or previous tweets that may help them understand the issue.


Remember that Twitter is just one of the many channels through which you can contact GTB's customer service team. If your issue is urgent or requires more detailed attention, you may want to consider calling their customer service hotline or visiting a branch in person.

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