7 Reliable Ways to Check Zenith Bank Account Balance

The means to check your Zenith Bank account balance shouldn't be many. Yet, it is. One channel may be temporarily unavailable. The network could be bad for others.

So, if you're having issues using one method, try any of the other available official ways as detailed in this post

1. Using Zenith Bank Mobile App

To use the Zenith Bank mobile app, you must have an active internet connection and your mobile phone number must be registered with Zenith Bank for mobile banking services.

To check your Zenith Bank account balance using the mobile app, follow these steps:

1. Download the Zenith Bank mobile app from your app store (Google Play Store or Apple App Store).
2. Open the app and log in using your account details (username and password).
3. Once logged in, you will see your account dashboard. Select the account you want to check the balance for.
4. On the account dashboard, you will see your account balance displayed prominently at the top.
5. You can also click on the "Accounts" tab at the bottom of the screen to view all your accounts, select the account you want to check, and view its balance.

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2. Via Zenith Bank USSD code

To use the USSD code service, you must have a phone number registered with Zenith Bank for mobile banking services, and your phone must have a minimum airtime balance of N10. The USSD code service is available 24/7 and is free of charge, but your mobile network provider may charge a small fee for the service.

To check your Zenith Bank account balance using the USSD code, follow these steps:

1. Dial *966*60# on your registered phone number with Zenith Bank.
2. Select "1" to continue and then enter your 4-digit USSD banking PIN.
3. After entering your PIN, you will receive a message displaying your account balance.
4. If you have more than one account linked to your phone number, you will be prompted to select the account you want to check the balance for.
5. You can also check your account balance using the Quick Code method by dialing *966*60# on your registered phone number with Zenith Bank. Follow the on-screen prompt to check your account balance.

3. Using Zenith Bank Internet Banking

o use internet banking, you must have an active internet connection and be registered for the service. If you have not registered for internet banking, you can do so by visiting any Zenith Bank branch or contacting the Zenith Bank customer care center for assistance.

To check your Zenith Bank account balance using internet banking, follow these steps:

1. Visit the Zenith Bank internet banking portal at www.zenithbank.com/internetbanking.
2. Enter your login details (username and password) and click on "Login".
3. Once logged in, select the account you want to check the balance for from the list of accounts on the dashboard.
4. Your account balance will be displayed on the account dashboard.
5. You can also select the "Account Balance" option from the menu to view your account balance.
6. If you have multiple accounts linked to your internet banking profile, you can select the account you want to check the balance for from the drop-down menu.

In addition to checking your account balance, you can also view your account statement, transfer funds, pay bills, and perform other banking transactions using Zenith Bank internet banking.

4. Contacting Zenith Bank Customer Care

When calling the customer care center or sending an email, you will need to provide personal identification details such as your full name and date of birth for security reasons. Also, be prepared to answer security questions to verify your identity before the customer care agent can provide you with your account balance.

To check your Zenith Bank account balance by contacting the customer care center, follow these steps:

1. Call the Zenith Direct toll-free line at +234 (1) 278 7000, +234 (1) 292 7000, or +234 (1) 464 7000.
2. Follow the voice prompts to connect with a customer care agent.
3. Provide the customer care agent with your account number and any other information they may require for verification purposes.
4. Request to check your account balance and the customer care agent will provide you with the information.
5. Alternatively, you can send an email to [email protected] requesting for your account balance.

5. Zenith Bank (Other Banks) ATM

When using an ATM to check your account balance, you will need to have a Zenith Bank ATM card, and the card must be linked to your Zenith Bank account. Additionally, if you are using an ATM from another bank, you may be charged a fee for the transaction.

To check your Zenith Bank account balance using an ATM, follow these steps:

1. Visit any Zenith Bank ATM nearest to you.
2. Insert your Zenith Bank ATM card into the card slot.
3. Enter your 4-digit Personal Identification Number (PIN).
4. Select the "Balance Enquiry" option on the screen.
5. Select the account you want to check the balance for.
6. Your account balance will be displayed on the screen.
7. Collect your ATM card and receipt.

6. Using SMS To Check Zenith Bank Account Balance

To check your Zenith Bank account balance using SMS, follow these steps:

1. Ensure that your phone number is registered with Zenith Bank for mobile banking services.
2. Compose a new text message on your phone.
3. Type "BAL" in the message body, followed by a space and your 10-digit Zenith Bank account number.
4. Send the message to 08039003788 (for MTN, Glo, and Airtel subscribers) or 07038913811 (for 9mobile subscribers).
5. You will receive a response SMS containing your account balance.
6. Please note that you may be charged a small fee by your mobile network provider for sending the SMS.
7. Alternatively, you can send an SMS to 08076043947 or 08076045965 containing "BAL" followed by a space and your 10-digit Zenith Bank account number to check your account balance. This service is available for MTN, Glo, Airtel, and 9mobile subscribers.

7. Using WhatsApp To Check Zenith Bank Account Balance

Zenith Bank does not currently offer the option to check your account balance through WhatsApp. However, you can check your account balance using other methods such as the Zenith Bank Mobile App, USSD code, internet banking, ATM, SMS or by contacting the customer care center.

8. Checking at Nearest Zenith Bank Branch

When visiting a Zenith Bank branch to check your account balance, you may need to queue and wait for your turn, especially during peak periods. Therefore, it is advisable to plan your visit accordingly.

To check your Zenith Bank account balance at a Zenith Bank branch, follow these steps:

1. Visit any Zenith Bank branch nearest to you.
2. Take your Zenith Bank account number and a valid means of identification such as your driver's license, national ID card or passport.
3. Go to the customer service desk or any available teller and request to check your account balance.
4. Provide your account number and the means of identification to the customer service agent or teller for verification.
5. The agent or teller will process your request and provide you with your account balance.
6. You can also request a printed account statement that shows your account balance and recent transactions.
7. If you have any questions or concerns about your account, you can ask the customer service agent or teller for assistance.

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