How to Solve JAMB Withheld Results Problems - School Contents

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How to Solve JAMB Withheld Results Problems

See: What to Do if your JAMB Result was withheld
Official JAMB Logo
Are you one of the candidates JAMB withheld their UTME results? Do you have a child, friend, or family affected? This post will help you out.

If you're just here to check your result, kindly follow the guide here.

Now to those whose results were withheld, first, you must have received the SMS below from JAMB.
JAMB: Name of the Candidate. Your result withheld as multiple registration probability. Log into your profile immediately and carry out the instructions

If yes, sorry about your situation. But no need to panic yet. Follow the instructions given in the message or follow the details below.

The Message You Will See If You Log in to Your Profile

Dear Candidate, your result has been withheld due to what appears as multiple registrations matched by face or fingerprint. You are therefore required to upload the following documents:

  1. Your Birth certificate
  2. Your WAEC/NECO certificate
  3. Where you do not have your WAEC/NECO certificate, please provide the Examination number.
  4. Required Look-alike information: Also load the same information for your look-alike or any person who may have used any fingers for your registration.

If you have a genuine case, this is the avenue to use to clarify your status.

Logging into your JAMB profile. You can do the scanning and uploading of the required documents by yourself or at a nearby cafe. No need to go back to a CBT center for this.
  1. Click the Link "Registration (2022 Only)". 
  2. Then, click the "Your Look-Alike Information"
  3. This will open a page where you will fill out a small form and upload your scanned O'level result and Birth Certificate or any other
NOTE: During the uploading, make sure you answer their questions as correctly as possible. If after logging in to your JAMB profile to follow the instruction above, you're greeted with "You're required to do Your Look-Alike Information", that means your result may not be released eventually. Prepare for next year or take advantage of the other 6 options that are open to you.

After The Uploading, What Next?

JAMB officials will take a couple of days to review your submission. They are likely going to invite you to the nearest JAMB office where you will be checked physically. No need to go there if you're not invited.

Keep checking back your results online until JAMB releases it. Be calm as if your submission is accepted, your result will eventfully be released.

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  1. My result is not withheld but I was told it is not released yet. What should I do?

  2. I can't find my result i tried texting jamb with the number they gave 50019 but no respond what is happening.

    1. Make sure you write the two words together e.g UTMERSULT. If the same, wait till results are loaded to the JAMB portal.

  3. I haven't seen my 2022 UTME result. I did my exam on the 6th of May, 2022. I checked several times with d code 55019 to (UTMERESULT) on my phone but it keeps replying that my UTME RESULT has not been released yet. Please, help me out.

    1. Sorry. Some results are yet to be released indeed. So, wait.

  4. I misplace the sim card I use for the registration so how can I check my results

    1. You wait for JAMB to load all results online for checking and printing. Then, use the method 2 in the post below.

  5. Please I wrote mine in 11th of may up till now my result is not yet released says my results is not yet released please someone should help out

    1. They will release your result by ending of June. Patience.

  6. I haven't seen my result still 7th of may and up still now,pls what is going on 😭😭😭

    1. They will release by ending of this month. Wait

  7. Please I haven't seen my result sine 7 may because of my problem with my sim and am waiting for the link of jamb portal is it going to come out

    1. Yes, link your email to the JAMB portal first. After that, you should be able to print your result.


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