POLY IBADAN Portal Issues, Payment Problems, Errors and Solutions - SCHOOLCONTENTS.info

POLY IBADAN Portal Issues, Payment Problems, Errors and Solutions

This post is meant for admission seekers into any of the academic programs of the Polytechnic Ibadan. It details a guide to solving a series of portal problems, errors made while filling forms, spelling mistakes, wrong choices, and payment issues that you may face while applying for post-UTME/ND Full-Time, HND forms, or ND Part-Time forms.

I’m used to this school and its applications. In time, I faced a series of issues with the portal and solved lots of them. I present to you these problems and how I solved them. I hope you can find it useful for your own concerns too.

Recommended: Poly Ibadan HND FT Form is Out. See Courses, Requirements, Price, and Closing Date

1. Problems with Payments

You have paid for the form using your ATM card. The bank account was debited but the form was not given value. By not given value I mean, the portal still shows that you should make another payment as if you’ve not paid.

This is one of the major issues that applicants for Ibadan Polytechnic admission forms will face from time to time.

And there are solutions to this. Or I should just say, there are ways around it.

Click on the payment history to reveal your payment status

Solutions Online Payment Issues

Solution #1
  1. First, check for “Payment History” on the left side of your page.
  2. Click this to display your payment status. You may likely find this status as “Error
  3. Locate “Requery” in front of the word “Error” and click on it.
  4. This may just solve the problem immediately. If Requery solves the problem, you will receive a “Successful Payment” Notice.


Solution # 2
  1. Log out of the application form and wait a couple of hours.
  2. You may need to wait for about 24 hours for this issue may be as a result of a wrong debit from the bank. And if this is the case, your account should be credited for this value within this period.
  3. If not, try to visit the bank and complain. The bank would let you know if the school already had the money or if the error was truly from them.
  4. If the bank lets you know that the school already had the money, log in again to see if your payment has been confirmed successfully.
  5. If not, call the portal helpline (+2348123995441, +2348034988053, +2348064741544) for help.
  6. This helpline attendant may ask you to send or supply him or her with your transaction reference number. It’s right on your Payment History.
  7. This person may help you resolve this issue.
  8. If done, you should now see Success Payment Notice on your portal.
  9. Also, note that this helpline number may change kindly change to the current one on your dashboard.

Solution # 3

If the two above don’t work,
  1. Kindly print your bank payment Debit alert message (usually in your email) or SMS
  2. Also, print the page under your payment history
  3. Take these two items to the school’s ICT for complaint.
  4. They will resolve it and ask you to continue with your registration.

Solution #4
  1. If all the above prove abortive, you may need to contact Interswitch. They have helped me contact the school before and forced them to give me value for payments.
  2. If you don’t know, Interswitch is the maker of your ATM card. They know where your money is. They can tell if the money is at the bank or the school.
  3. They can equally command the bank to reverse your payment or the school to give you value. In fact, they have so much power if you know how to present your issue.

Read: Is POLY IBADAN Writing Post UTME or Screening? See Answer

Follow this guide to contact Interswitch
  • Use your email to send a Complaint Message to them. Title your message as “Payment Made Online But Value Not Given”
  • In the address section, fill in [email protected]
  • Then, briefly explain the payment you made, the amount, and the school you paid to.
  • Then, give them the following information
  • The Transaction Ref No/Narrative. e.g 227229d8-0000-4f62-b488-a9d8d616512d
  • Date and Time of Payment: You can see that in your Bank Alert SMS
  • Card No: Only the first 6 digits and last 4 digits are the acceptable standard. e.g 560102******3211. Don’t fill in all your card numbers

Expect a response from them within the next 24 hours.

When they get back, they may send you a screenshot of your payment. A copy of this, they will send to the school too and instruct them to give you value.

Recommended: Poly Ibadan Admissions: Post UTME/ND FT Procedures, Cut-Off Mark, Price, and Closing Date


This is the payment screening for correction of ND Full Tine Form

2. Errors Made while Filling the Form

Another usual issue you may face is mistakes while filling out your form online.

Well, the school has made provision for this.

In order to correct your information or details supplied, you will need to make a payment of N1500 (for Post UTME, ND Full Time and Part-Time) or N5000 (for HND applicants)

After the payment, your form will be made opened and editable again. You can then refill and correct the mistake before submitting it again.

3. No Exams Date on My Registration Slip

After completing your Post UTME or HND form, you should be expecting to see the date of your exam. Shouldn’t you?

Ok. Here is the thing.

Poly Ibadan is no longer conducting post-UTME CBT exams for their ND Full time or part-time applicants. They are only using your UTME score plus O’level result grade to give you admission. This is called screening instead of post-UTME.

Also, the school will not ask you to come for a physical screening on campus.

You should just keep your phone on. They will be sending SMS to your phone from time to time in order to let you know the next course of activities.

You may soon receive an SMS instructing those who chose them as the second choice to change back to the first choice if they still need admission from them. Another SMS may inform you to check your admission status on the school portal and JAMB CAPS. Another SMS may inform those who are not lucky in the full-time admission list to consider the Daily Part-time form.

In the case of HND applicants, the school will send you an SMS, email, or portal notice to invite you to the CBT test. You will need to print a schedule slip before going for the test.

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80 comments:

  1. Please, I don't understand how the polytechnic Ibadan is running their program again. How can someone pass all her courses in ND 1and ND, only to went to schools. They are saying she has course to rerun in ND 1. The subject she pass in ND and HOD was saying that is nothing she can. Management should try to stand for students for paying unnecessary fees

    ReplyDelete
    Replies
    1. I think the school must have reasons to justify that. If the student has reasons to believe he didn't fail the course, she can just call for her papers. Students have the right to call for the paper for remarking and investigation.

      Delete
  2. Schools management should come to my sister rescue from SLT HOD. She passed the course in ND 1 before register for ND 2.

    ReplyDelete
    Replies
    1. You question is not detailed. Can you please expatiate and break things down?

      Delete
  3. Hello, pls after payment I cannot find the application form to fill

    ReplyDelete
    Replies
    1. Kindly check the support email on the school page and contact them on this issue.

      Sorry for your situation.

      Best wishes!

      Delete
  4. Hello, pls after payment I cannot find the application form to fill

    ReplyDelete
  5. Hi...Am unable to fill my application form..its showing error what do I do?

    ReplyDelete
    Replies
    1. Keep trying. They are working on things. The portal should be fine sooner. The school may need to extend the closing date if the problem persists.

      Delete
  6. please Mr Tolani, you did not give solution to applicants unable to fill the registration form online. Now the deadline is here, is there still anything these applicants can do please?

    ReplyDelete
    Replies
    1. The school has not resolved the portal issue and it's general. Candidates should be on the lookout for the extension of sales of the form as they're now working on the portal to bring normality.

      Delete
  7. Pls help ooo...There is this form I was filling and I made a mistake on the gmail not knowing there was a mistake on it I copied the gmail to repaste on the next page to continue to the payment....I made the payment successfully and I was unable to log in to that email again. That means there was an error on the gmail. Pls house what's the way for, what can I sort this. Help a brother

    ReplyDelete
    Replies
    1. You can still use the wrong email to log in. The school doesn't send any confirmation email to individual students.

      And if you have not already paid, you just register and use a correct email.

      Delete
  8. Pls..I paid for DPP and have done every necessary things but yet am not seeing anything.. Pls help me out

    ReplyDelete
  9. My portal can't open ,can't access to pay for my school fee

    ReplyDelete
  10. Please.... Is it true that hnd full time admission has been closed.... I met d cut off for oral interview and cbt but please I'm yet to see anything.... I'm just seeing exist but not yet admitted

    ReplyDelete
    Replies
    1. Only the school management can answer whether admission has closed for the year or not. Kindly visit the school to confirm this or be on the lookout on the school portal for such announcement.

      Delete
  11. I'm unable to print my course form for ND1 and I'm now at ND2

    ReplyDelete
    Replies
    1. Visit the school ICT to know why and the possible solutions.

      Delete
  12. Pls is there a way to get or reset password for applicants?

    ReplyDelete
    Replies
    1. Contact them the ICT on email: [email protected],
      Phone: +2348123995441, +2348034988053, +2348064741544

      Delete
  13. Why is it that a passed out student can't login his nd portal to reprint receipts

    ReplyDelete
    Replies
    1. Most school discontinue their former students because they're, obviously, no more their bonafide students. If you need to print a receipt, visit the school ICT. They should be able to help.

      Delete
  14. Please Sir on my application form for polyibadan, when they print out the form I don't see my phone number and my Gmail address on it and my passport and I fill everything thing what can I do sir

    ReplyDelete
    Replies
    1. If you truly fill the form correctly, it should be temporary portal issues. Kindly give it some days or weeks and revisit your portal. Reprint to see if they show and otherwise, call the portal helplines for help.

      Delete
  15. I paid my screening fee through remita. And I don't remember my form number. How can I ho about it

    ReplyDelete
    Replies
    1. Contact the portal helplines on the school portal for help or visit the school ICT.

      Delete
  16. I made mistake during my Ibadan post utme form registration pls how can I edit it and correct the the data

    ReplyDelete
  17. Please, I've made payment since three days ago and I've been trying to continue my registration but Ibadan Poly school site is very slow, and the registration is closing today. Please is there anything I can do

    ReplyDelete
    Replies
    1. The best advice is for you to keep trying until you're about to complete the registration. If need be, change the internet network you're using. More so, you call any of these helplines for guide (+2348123995441, +2348034988053, +2348064741544). There is also the possibility of the form being extended.

      Delete
  18. Hi.am in nd1
    How can I edit and change my Gmail account on the poly ibadan portal

    ReplyDelete
    Replies
    1. Go to your school ICT. They will handle that for you.

      Delete
  19. Gud evening guys, pls to seek for your opinion here, I was filling the ND form nd instead f filling FOLAMI,I filled FALAMI as Surname, pls what can I do to correct it back .

    ReplyDelete
    Replies
    1. You can correct it at a fee at the school ICT. Call any of the numbers (+2348123995441, +2348034988053, +2348064741544)

      Delete
  20. I have been trying to edit my profile but is not going what can I do

    ReplyDelete
    Replies
    1. Poly Ibadan doesn't allow you to edit application after the registration. You may need to visit the school ICT for help.

      Delete
  21. Pls I need answers to this
    How do I change the number I registered on my portal because I misplaced the sim
    Can I change the number?

    ReplyDelete
    Replies
    1. You can change but you will need to visit the school ICT for editing of your details. This may attract additional fee.

      Delete
  22. Pls i need their latest course form registration site to print out my Nd2 course 2018/2019..I have submit the complain letter since first week of January

    ReplyDelete
  23. How can stailite complain on unsuccessful payments?

    ReplyDelete
  24. Pls I need help o
    When I wanted to print my course form I told the catfe man to remove an elective course (psychology) so I didn't sit for the exam... After I finished all my exam I went to check my course form and I just realized that the man did not remove psychology but he removed another elective course (Publishing)
    What can I do

    ReplyDelete
  25. Pls I can't login to my school portal to accept my admission what should I do

    ReplyDelete
  26. I tried login to my school portal but it keep on showing invalid utme or password error and have paid am acceptance fee just waiting for clearance sir

    ReplyDelete
  27. I haven't been in school for a while I was a student of 2012/2013 I had problems I left in ND3 I was a pt student is there anything I can do I still have the chance to go back

    ReplyDelete
    Replies
    1. Yes. Go you school and report to your admission office for the next steps.

      Delete
  28. Please sir can course be changed after being given an admission. I noticed when I paid my school fees and have been attending the course that was not on my postal which my cafe man cause this error.

    ReplyDelete
  29. Hello sir, my own problem is different ,im having an issue with my portal since second semester nd1 which I have went to various places for complaints(deputy rectors , center admin office , Cidm) , which they fixed it and I make my second semester nd1 school fees which was paided to another wrong semester , and had me to another problem , and also went back for complain to the cidm and which they told me that I’ll need to go to make another payment , well I try to raise another money to payed for the school which I go to make another complaint many times about the session which did not change till today and im already done with my nd 2 now without payIng the school fees for the 2semester.
    Sir is there anything I can do to pay the school fees and if there is a way I can pay the fees ,Am I going to see all my results and how will I check my results,
    Please I need your advice on that

    ReplyDelete
    Replies
    1. Please sir I need a reply on this

      Delete
    2. This problem is an internal issue. It has to be addressed by your school. Go back to school and seek further help.

      Delete
  30. Please I need your help MR TOLANI
    I made a mistake while filling my hnd form online…
    I mistakenly mistyped the digit
    The 8 should come first before 0
    I typed 4310550823 instead of 4310558023
    Will that affect my admission sir?
    Or what will it affect sir…
    Thanks in anticipation sir

    ReplyDelete
    Replies
    1. I don't know how important the number is. So, I can't say if it'll affect you or not. If you can't edit the form, do that. If you can't do that by yourself, your school's ICT can help.

      Delete
  31. Please sir
    I mistakenly upload another picture instead of uploading my passport on my biodata on student portal
    And I dont know how to edit it
    What is the way out

    ReplyDelete
    Replies
    1. Visit the school ICT for the correction. They will handle that at a fee. They will specify their price when you get there.

      Delete
  32. Pls I wanted to print out my poly admission letter wrote my password, email, contact info e.t.c but I tried to choose my course on the program it didn't list out anything it was empty
    Pls any problem to cause to these

    ReplyDelete
    Replies
    1. My best advice is that you should let an experienced café (especially within the polytechnic) handle this registration for you.

      Delete
  33. Sir good morning I need help I obtained Ibadan poly Hnd form for this section but it’s showing 2021/2022 instead of 2022/2023

    ReplyDelete
    Replies
    1. Go to school to lodge this complaint. Or try to reprint the registration slip

      Delete
  34. I have issue with the ND result I uploaded on my HND admission form, will it affects my admission

    ReplyDelete
  35. Good evening sir! My cafe man help me out with my HND acceptance fees payment which the remitta was send to me through my email when the portal is not ok but the portal is back to my surprise,. I couldn't see my receipt on my student portal. When I try to proceed on my eclearance, the response am getting is that I need to pay my acceptance fees first before I can do my eclearance which have paid my acceptance fees since August 12. Please sir help me out

    ReplyDelete
    Replies
    1. Take your Remita receipt to the school ICT to complain. They will help

      Delete
  36. I paid the full payment of my school fees but it's still showing that have not paid, am I to visit CIDM or DPP office??
    Abi what should I do sir

    ReplyDelete
  37. I can't continue my application process and i don't know why

    ReplyDelete
  38. i am trying to fill the biodata information after paying for the poly ibadan screening form but oce i finish filling it, it start showing blank instead of re directing me to the application form to fill

    ReplyDelete
    Replies
    1. Same here,what is the next line of action??

      Delete
  39. Please I write me hnd cbt test I haven’t seen my result that’s first batch while second batch have seen theirs want to be sure I answered them finish was cross checking when the test submitted itself and brought another question to me I told the investigator she told me if I’m done with the first one I should just logout which I did I hope is not the cause of not releasing my cbt results

    ReplyDelete
  40. Good day.I have been trying to continue my application since Thursday but it keeps bringing me back to the page as blank

    ReplyDelete
  41. Good morning
    Please on my admission portal,my state of origin changed from Ibadan to ogunstate,what can I do

    ReplyDelete
  42. I can’t print my first semester ND2 course form and I don’t no what to do

    ReplyDelete

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