Npower Batch C Profile and Online Test: Solutions to Issues

Npower Batch C shortlist

QUICK UPDATE: Npower has released the stream 1 list of Npower applicants. Those candidates are to check their status and do fingerprint enrollment.

If you'd missed the profile update and online test, you might want to check, ""I Missed Npower Test/Update, Can I Do it Now?.

The second stage to selecting the Npower Batch C applicants has been commenced. 

The Federal Ministry of Humanitarian Affairs, Disaster Management, and Social Development have started the 2nd stage of selecting the first 500,000 applicants into the scheme. After this, it will launch the second stage for the other 500,000 applicants - making 1,000,000 beneficiaries altogether.

As a result, all applicants are required to update their profiles. With this update, you will be able to:

  1. correct all mistakes on your application
  2. correct all mixups that might have been caused by the portal issues
  3. scan upload the credentials required for the category you're applying for
  4. be sure your records are fully updated on the NASIMS portal.
  5. take an online test to be scheduled for you online after the submission of your updated profile

Guidelines to Update Npower Batch C Profiles

Kindly follow the following steps to get your profile updated and take the online test:

  1. Visit
  2. For first time user, recover your password using the under-listed procedures:
  3. Click on login
  4. Use the "Forgot Password" Option
  5. Enter your N-POWER application email
  6. Click on “Send Link”
  7. Check your mail and follow the instructions to reset your password.
  8. After the successful reset of the password, please log in to update your records.

For other inquiries or queries, please call 018885011 or 08176551162 or send a message to [email protected]

Npower Batch C Profile Update, Email, and Online Test Errors

Since the updating of the applicants' profiles had started, a few applicants had been reporting issues with their updates and portal. Here are the reported errors and suggested solutions

I Couldn't Log in With my Email and Password

Usually, when some candidates get to the NASIMS page, they immediately try to log in with their emails and passwords of choice during the Npower application. This is not how to do it!

If you just log in straight, the error to expect is "Account Not Found".

Is that what you're getting?

The mistake here is that you had not reactivated your email and updated your password or taken a new one. 

Hence, to solve this problem, on getting to the NASIMS page, first, click on the "Forgot Password" link. 

Fill the box with the email used for your application back during the registration (not a new email). Then, click Send Link.

This will send a message to your email. You can then click on the link to reset your password. Here, you can pick a new password or use the same one used during the application. Just be sure you remember the new password.

You can now go back to the homepage and login with the email and the password activated.

RecommendedNpower Suspended: What's Next for the Scheme?

Message to Reset the Password was Not Sent to Email

Unfortunately, not all candidates clicking the Send Link are receiving their rest link immediately. In fact, very many are not getting email messages on time.

The email message containing the link to reset your password and confirm your email, may not be sent immediately. A few applicants get it immediately. Some after a few minutes. Some hours and days. Just try sending it a few times to force the system to reprocess it. Unless you get this link, you can't pass this stage.

Profile Update Page Doesn't Submit Error

And if you get the email, update your email and reset the password, you're to firstly update your profile as soon as you land on your page. On the dashboard, you click on the Edit link.

This will one page requiring you to fill your BVN, date of birth, email, state of origin, etc. Then, submit when every detail is filled and submitted.

Unfortunately, after clicking the submit, the page mostly returns errors "something is wrong, Please Try again" or similar error.

To solve this problem. You need to keep trying until it's successful. You may need to allow a few hours between each try and submission. 

Account Not Found Error

When trying to send the link to your email in order to change the password or confirm the validity of your email, you may be greeted with an Account Not Found error. Why? 

There are three possibilities:

  1. You might be entering the wrong email. It's possible the email you're entering is different from the one used for the registration. Check and be conscious of possible spelling errors.
  2. You're maybe out of luck in this batch of applicants be considered in the first 500,000 beneficiaries. If you're not shortlisted to do the test this time, you'll see an account not found. You will have to wait for the next set of applicants to be called after this stream must have completed their 1-year term. 
  3. You might have been screened out due to one reason or the other e.g over-age

When clicking on the Test link, it shows NAISMS ID, how can I get that?

This refers to your NPVN number given upon registration. You can get that below your passport photo corner.

After Successful Updates, the Profile Reaaraged My Documents

If you log in again and you find your uploaded documents misarranged, you can just re-upload rightly and submit again.

If after the successful submission, the profile documents remained misarranged. Sing out and log in again. Things should be rightly set now.

I'm Having Issues with My Npower Test

Follow the instruction and guide in the picture below

Intend to Contact Npower on the Test Issues

[email protected] is the dedicated email address for complaints and inquiries.

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  5. Npower Application: New Registration May Not Open Again - Here is Why.


  1. My date of birth on did not correspond with the one on my BVN and I just notice that but when I wanted to update it ,it's showing updating have been closed please what can I do

  2. Have done my n-power test and I later discover some error in my profile and I now try to change it which I did and I now discover that my test score was affected it reduces to 8 from 40 score what can I do please

  3. I haven't taken the npower test,as the page is showing can't access Page


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